Member Testimonials
Plenty of classes offered all day. Instructors are great. Feels like a community
Instructor.... Jose's ..... excellent new leader to run the Y. Dale .... Whitney .. Michelle . Megan.. Julie. There heart shows. When instructing people .. what an improvement with new leader ... that runs the Y.
The layout, hours and cleanliness
The pool and the many dedicated swim lanes and the ability to book them online
I live in Butchertown in Louisville but I come to the New Albany Y all the time. I find the New Albany Y to be the nicest of the Ys in the metro area. Over the years I've met very nice people and helpful staff at the New Albany Y. When the weather's nice, I can cycle the 8 miles from my home to the Y along the Southern Indiana Greenway bike trail.
Whitney Stiles, Dale Harris, spin classes, eGym, the other members, the River Run waterpark classes (such a great idea)!
I love the water aerobics program.
The warm pool and sauna are my favorites.
The helpful staff members and the best location and classes for me. I'm really wanting to start a Bible Study class (Free volunteer services), at this location, but not getting any answers/feedback from the Chaplain Mrs. Karen Ellis? I'm not needing any help or any of her assistances, just needing to know whom I can speak with at the New Albany, Floyd YMCA.
The employees
How much there is to do. And the people who work there are super friendly.
Clean facility, staff very helpful and friendly
Great staff and facilities in New Albany.
Clean, friendly, short wait for equipment and pool
Group classes.
Large variety of rooms and equipment, great staff, everything is clean. The new member challenge is great too ❤️❤️❤️
Friendly people and all the circuts and other equipment available.
Absolutely EVERYTHING!!!
There is nothing I do not like
everyone seemed so welcoming and helpful
The arthritis pool and the clean facilities and the friendly workers
Such an inviting atmosphere, with a great selection of classes! The equipment is top notch too. The instructors are so helpful and the members are friendly.
The therapeutic pool is AMAZING & we will be back!!!
Equipment options
Walking track
Hours
friendly staff, group classes, exercise machines
Swimming
The eGYM (or e-machines -- not sure what to call them). My husband and I were skeptical about them at first, but now we think they provide a good workout. We have recommended them to others. Our only concern about them is the same concern we feel when we see sophisticated machines being added to amy workplace -- namely, does this mean that some people will end up losing their jobs because of this? In fact, we would rather not have the e-machines if the result is that anybody will lose his/her job because of it.
Since I'm not sure whether this survey is going to solicit negative feedback too, I'd like to share a couple of complaints with you: (1) The TV connection is now terrible on the two ellipticals that I use. This happened after your staff put those ellipticals in a new location. (2) You got rid of a stretching machine that my husband and some other members used. We wish that you solicit members' feedback about any equipment you're considering getting rid of.
Clean and well equipped
I love my Y. There are so many exercising options.
I do wish they would make sure all the TVs work on the machines, however.
Convenience, range of activities, facilities, friendly staff