Booker

Average rating: 9.1 out of 10 based on 3393 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 10, 2024 — Rated 10 out of 10 by J.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly customer service. The service manager explained everything that I was getting, and suggested some other services that are recommended by the auto manufacturer. There was fresh coffee in the waiting room, but I had just had breakfast!! They vacuumed my car, and it needed it!!
Report a concern   October 10, 2024 — Rated 10 out of 10 by D.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and easy drive thru service and also alerted me to an issue I need to get fixed
Report a concern   October 9, 2024 — Rated 4 out of 10 by F.N. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

For me it's very expensive

Report a concern   October 9, 2024 — Rated 10 out of 10 by T.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Always courteous
Always thorough
Report a concern   October 9, 2024 — Rated 10 out of 10 by E.P. Jiffy Lube of Severn
What did you like about your recent visit?

👍👍👍
Report a concern   October 9, 2024 — Rated 10 out of 10 by A.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

perfect customer service
Report a concern   October 8, 2024 — Rated 10 out of 10 by M.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was efficient, kind, and respectful. Our visit was not long, and we were treated with respect by everyone.

Report a concern   October 7, 2024 — Rated 8 out of 10 by J.D.S. Jiffy Lube of Pasadena
What could we do to improve?

All Good
Report a concern   October 7, 2024 — Rated 10 out of 10 by M.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Justin is great!
Report a concern   October 7, 2024 — Rated 10 out of 10 by J.F. Jiffy Lube of Millersville
What did you like about your recent visit?

everything
Report a concern   October 6, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Always fast and friendly
Report a concern   October 6, 2024 — Rated 10 out of 10 by S.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

It was the customer service. Very pleasant and also, the discount on my oil change.
Report a concern   October 6, 2024 — Rated 10 out of 10 by W.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good customer service 👍
Report a concern   October 6, 2024 — Rated 10 out of 10 by E.D. Jiffy Lube of Severn
What did you like about your recent visit?

The Severn Crew at Jiffy Lube are the best! Everyone was friendly, respectful of my vehicle, thorough, knew their individual jobs and performed them with speed and accuracy.
I will continue to patron this site.

Report a concern   October 6, 2024 — Rated 10 out of 10 by B.M. Jiffy Lube of Millersville
What did you like about your recent visit?

fast
Report a concern   October 5, 2024 — Rated 10 out of 10 by T.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff was very professional the service was quick

Report a concern   October 5, 2024 — Rated 10 out of 10 by A.C. Jiffy Lube of Severn
What did you like about your recent visit?

Service was done on time and recommendations were given about improving the quality of the vehicle and parts
Report a concern   October 4, 2024 — Rated 0 out of 10 by A.A. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

The staffs have attitude, very bad will never step into that store again.
Report a concern   October 4, 2024 — Rated 10 out of 10 by C.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Very efficient and very courteous

Report a concern   October 4, 2024 — Rated 10 out of 10 by S.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly and efficient!!!
Report a concern   October 4, 2024 — Rated 10 out of 10 by M.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

I have come to this store for years. The guys and ladies are the best. Kind and efficient.

Report a concern   October 2, 2024 — Rated 9 out of 10 by N.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

fast service, nice people
Report a concern   October 2, 2024 — Rated 10 out of 10 by P.J. Jiffy Lube of Millersville
What did you like about your recent visit?

polite, professional. informative, did not waste time.
Report a concern   October 2, 2024 — Rated 10 out of 10 by M.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Service got done quickly and staff members are nice pleasant
Report a concern   October 2, 2024 — Rated 9 out of 10 by V.J. Jiffy Lube of Millersville
What did you like about your recent visit?

The shop is always fast and efficient. The waiting room is always clean and the employees are nice.
Report a concern   October 2, 2024 — Rated 10 out of 10 by K.Y. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and knowledgeable. Everyone there is friendly.
Report a concern   October 2, 2024 — Rated 10 out of 10 by D.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast, efficient employees very professional and polite, xery informative. Always a pleasant experience.

Report a concern   October 1, 2024 — Rated 10 out of 10 by M.N. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They are really quick

Report a concern   October 1, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast, efficient, good service.
Report a concern   October 1, 2024 — Rated 10 out of 10 by D.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The customer service, knowledge and very polite.


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