based on 3945 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was good quick and reliable
The team there is super fast, knowledgeable and thoughtful.
I’m and out under 20 min for my oil change!
It was very, very quick and the employees were very helpful and nice!
Nice folks
Quick
Top off offer too!
Always a good visit .....quick and easy.
Suggestion.....the last two visits on check out we did not review what was done.....I remember in the past a quick review......"we filled the oil with 10-w30.....clean the windows, vacuumed the car...topped off windshield washer....filled tires to 35 lbs.
Would be good to get a quick report at the end of the service
Thank you
Friendly employees and fast service
good servive
Always fast service and pleasant
Fast service
Fair pricing
The same quick professional service I've been getting there for a couple of years now.
Friendly and Super fast service thanks for the coupon came home and canceled my appointment I had with the Toyota dealer
Picked up my mom’s car took it right over
Again Friendly with super fast service Thanks
Keep up the great work!!!!!!
I had my tires rotated yesterday and after I left I was driving down the road and my car started to shake and make a noise. My husband checked my tires and my lug nuts were loose on three of my tires. To put someone’s safety in jeopardy is completely irresponsible. I would appreciate a refund.
Technician was very attentive and answered my questions. Good. Customer Service.
Service was quick
Clean, courteous, love the window so I can see them working on my car.
Quick, did what I asked
They knew what I needed before I knew I needed it. I didn't realize it was time for an oil change when I drove up to have the air in my tires checked. They asked if I was here for an oil change, I checked my sticker and said "I am now!".
The kind and courteous service along with the speed of completion of work needed. Don't get comfortable, because you'll be done before that happens. Thumb's up if you're in a rush and have to be anywhere on time, because going to Jiffy Lube you'll be done with exceptional work with time to spare.
I trust the team at the Millersville Jiffy Lube. The team is always friendly when I arrive. Ready to greet me and see what services I need. They take care of both of my vehicles, from oil changes to brake services. They are fast, efficient, reliable and never try to sell me anything I don’t need.
It took less time than expected; very quick. Employees are friendly & efficient.
The service was fast and friendly.
Quick , professional and friendly stFf
Clean facility and friendly workers
I usually always come to this location. This last time when my car was ready, they left my driver's window open in the pouring rain! My car door, and leather seat was soaked in rain. Luckily I had a towel in the car, and I quickly dried it all off. I have no idea why the car window would have been left open in the rain.
They were friendly and helpful.
The professionalism and courtesy that the staff shown me during my visit. I was seen promptly and was given details of the services needed at the time, as well as future services that will be due. The waiting lounge was extremely clean. I've been to two other locations and none of them beat the service team at Millersville Md. That doesn't mean I was treated poorly and/or the lounge areas were bad. It just means the other two locations have areas that needed improvement. I rate Millersville 10/10, Rt.3 8/10, Oxon Hill 6/10. My profession is customer service so I move accordingly by the old wise statement.Treats others as you would like to be treated. I also remind myself, the customer in front of you or over the phone, is someones mother, father, sister, brother, grandmother or grandfather. Would you want anyone to treat your family member less than? Just my two cents for the day. Thank you Millersville Jiffy Lube. I will be sending my family to your establishment. Continue giving top notch service& you will continue having a customer for life.
The convenience and fast service
The staff at the Pasadena location was very friendly helpful professional and efficient. The mechanics went over all the services with me made recommendations and ensured my vehicle was good to go. The manager inside who took my payment was equally informative and helpful. The waiting are was clean and comfortable, and they even have coffee available. All in all it was a great experience and I will recommend my family and friends to go there for oil change services.
The crew was friendly and professional. They serviced my car better than their neighboring competitors. Will definitely return.