based on 5048 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My windows were not cleaned at my visit yesterday.
Outstanding customer service
I'm riding clean and safe again. Love this location and they work fast.
Speed and service
Great team! Very friendly and appreciated them.
I am a Long Time customer at this location & had to remind them to vacuum/clean my windows, for my Signature Service. However, I observed the cashier allow a "White Privileged" guy who was allowed to use "two separate coupons" for one transaction. When I've observed numerous people of color over the years be informed they can Only use "one coupon" at a time for a single transaction, even if they obtained a number of services. This is not only Unethical, but very unfair.
Fast service & everyone was very nice & friendly
This is the best Jiffy Lube I've ever been to. Everyone is extremely knowledgeable, down-to-earth, and professional. I go here first before anywhere else. Kudos to the entire team for making that place what it is!
Courteous and honored my military affiliation.
I was in and out in no time.
Thorough feedback and check on my vehicle. Great customer service!
Great service very coomplete an explanation of what needs to be done and way was excellent!
The guys were quick and professional and made sure that I understood the estimated costs of service
Speed ans courtesy.
Experienced no problem with staff or length of wait or service time.
Very friendly and fast!
Excellent service
Always friendly and transparent.
Friendly and informative staff, organized process, cleanliness.
Efficient
Damage to the tire.
Need to now go to another location to get the car fixed.
2 sensors going off in the car
Oil hand prints left all over the car - went to the carwash - still showing the handprints on the paint.
Not a good experience.
Awesome as always
Excellent service!
Fast good service
Fast and cordial service
Service was prompt and efficient. Lots of employees made things go smoothly. West Street Annapolis shop very convenient. They went over the bill and recommended things that should be checked. Thanks!
Speed. Set price.
Nice people. No pressure to buy everything that they sell.
Fast, efficient, and friendly service
El trato fueron muy amables
everyone is efficient and excellent cust9mer service