based on 7086 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
They new theirs business
Was a good visit. Sales guy was great, even explained to my kid how an oil change works
Every one was curtious
Staff are freindly, professional, explain well the problem or issue of the vehicle, make suggestion, and well done the work in timely mann
Fast service.
They were friendly and quick to ask what I needed help for. I also didn’t have to wait very long at all! Thanks for that, keep moving along quick.
Quick and friendly and knowledgeable
This was my first time going to the Oxon Hill location. I work down the street and wanted to get an oil change before I headed back home. I was a little skeptical because this is the HOOD lol. They did the oil change QUICK and I was out in less than 15 minutes. Only problem was, it was all males working and as I pulled up they just stare at me. That’s common being a woman going to car places but it’s just annoying and rude. As an employee, you SPEAK duh! Not just stare at the car like you’ve never seen a human being a day in your life. After pulling up to the garage and all the workers staring at me I finally say “Uh hello”…. and then one guy speaks back but is still very short with his words. That annoyed me because I hate when you walk into an establishment or pull up and the workers don’t greet you. It takes 5 seconds to say “Hey how can I help you” as oppose to 5 men just staring me down……. also the front desk lady wasn’t rude but her vibe was just “Eh 😶” you don’t have to say HEY HOWS IT GOING 😀 as loud as possible but just GREET customers and at least ACT LIKE you like your job. Besides that factor the service they did was quick, they got my oil change done fast. But the customer service being off kinda threw me off. Probably won’t go back to that specific location.
The timely matter every thing was completed and friendly staff
Fast and efficient visit. Was done with my oil change in 15 minutes.
Quick, easy and Great Customer Service
Great customer service
I wasn’t having the best day so I didn’t have the best attitude when I was There ( I sincerely apologize ) but they all remain so respectful & helpful through the entire experience. Thank you guys for your help and professionalism, you all are amazing.
Excellent service and honest discussion.
Both attendants were polite and courteous, in addition to providing me with swift professional service.
Great service and friendly. I recommend this location
The customer service and professionalism that's extended.
Jiffy Lube provided fast, great service! Staff were kind, professional and took good care of my car. I highly recommend!
Quick turnaround. Good customer service, including solid advice from Sean Bacon.
Fast service and very helpful staff
Sean, the manager, has always been professional with me. He is always looking out for my best interests regarding my truck. I depend on his insight to keep my truck on the road.
Convenient, quick, courteous staff.
They didn’t reset my oil change indicator. So it’s still telling me that i need an oil change
The staff was helpful and nice and i was in and out in no time.
Quick and informative.....didn't try to "sell" unnecessary services.
Jesse is awesome, his patience, understanding, welcoming demeanor, listening and explaining without hesitation or rushing. Giving feedback and suggestions to assure that I had everything I needed complete while doing his best to prevent me from spending an abundance of finances. Also going above and beyond his duties. He deserves a raise and promotion. Thank you Jesse for making my time as comfortable as you reasonably could. I'll definitely be back for that oil change.
On time. Complete. Friendly.
The professionalism,hard work and friendliness of all the staff.
I had a great experience with very hard working men that know what they are doing, I have been taking my car’s at this location for a while and they always amaze me