Customer Testimonials

The professional, well-informed and courteous staff. I personally found that they have more bikes and accessories in stock than any other bike shop I inquired about or visited. That was particularly impressive to me during this Covid ‘bike rush’. The prices were also very reasonable. I would highly recommend Landry‘s bicycles to anyone searching for bikes and bicycle accessories.

Hanna was great, She was always willing to offer professional and friendly advise, and was very flexible to allow me to leave my bike at the shop while I recovered from an injury.
She has outstanding knowledge and was extremely professional in handling all of my requests.

Awesome customer service!!

The salesperson was very helpful, answered all our questions and did some adjustments to the unit we bought. The only problem, she could not place an order on some optional parts as those were out of stock at the manufacturer's. I understand that this is not store's fault.

Buying the bike I wanted was hassle free, even when bike inventory is low during this pandemic. Easy location to get to and an attentive staff made the transaction easy.

Costumer service is awesome!!! Aron tech guy is also great.

Great service, expertise and friendly!

Very clear communication for what the work will be and the cost and time to finish it.
Very courteous and professional staff.
Work well done and on time. Extremely satisficed with my experience.

My boyfriend and I bought our first mountain bike with the assistance of Hannah at the Norwood location. Hannah was very knowledgeable and professional and patient. She answered all of our questions and went above and beyond to help us make the right choice. We had a great overall experience.

Your staff has excellent customer service skills!
I purchased an AL4 in the phone with Heather B. She was wonderful.
Then, young Alex (the runner) helped me buy shoes and pedals. He was patient and a very good listener. Important qualities if you are to succeed in a sales position.
Thanks again for your help!
First name removed

PJ and Steve were so patient, helpful, and knowledgeable. I really appreciate the time they took in helping me select a bike and I can't wait to start adventuring. I'll be back to see you guys for shoes, pedals, and a tune up.

Knowledgeable staff who are willing to share.

Had exactly what I needed in stock

Excellent service, great.team. Very friendly and knowledgeable

hannah was great, was always honest with me and handled everything so that when i got there i could try the bike out and get out and leave. i love landry's

Knowledgeable and helpful staff that I feel I can trust.

Quick easy and in-stock! Great service great bikes!

Hanna - at the Norwood store is the best!

The staff was very helpful and kind when dealing with them over the phone placing an order.

Dan was great. He helped me find a bike so I don't have to give up biking now that I turned 75! I am very thankful to him.

Great customer service. Always mine and take the time to go over issues and what work was done

Very knowledge, and very professional

Staff was very knowledgeable and friendly. They helped me put my new purchases on my bike.

I have been coming to Landry's at Braintree for the past three years since I moved to MA. I recently moved to Norfolk and went to the Norwood store for the first time on Thursday. I was greeted by Hannah who helped me find what I was looking for, she was friendly, knowledgeable and helpful. It was nice to find a second Landry’s location with the same vibe I have come to appreciate and love in Braintree.
I will be back soon!

Even though a mistake was made on the bike I ordered we were able to quickly come up with a solution.

The team at Landry’s Norwood is outstanding !!
Could not be more helpful and accommodating!

service is on point!!! very helpful and they respond fast!

Knowledge of the team

Friendly & straight forward

I appreciate having thorough description of what my bike needed for maintenance service without being pressured to upgrade for services not needed