Customer Testimonials

Very friendly and knowledgeable staff

Very personable staff. Not high pressure and get you what works best for your needs

Team is excellent. Hannah is phenomenal

Friendly and helpful staff. Clean store.

I stopped on Sunday to get a couple things I needed so I didn't need any assistance. That being said the store was surprisingly busy and the check out situation was a little convoluted. One of the associates noticed I was waiting and brought me over to a checkout that was not being used and cashed me out saving me time. Very customer friendly gesture! I wished I had gotten her name so I could mention here. Well Done!

The staff is super helpful and patient. My entire experience with Landry’s has been great from start to finish.

Prompt communication and service

Very knowledgeable and service-oriented.

Only bike shop I would ever go to again.. would recommend Landry's to anyone. Courteous and friendly

Very helpful employee helped me find bike shoes that fit. Also got the cleats put on my shoes and pedals on my bike even though it was close to store closing time so I could ride the next morning.

Little steep but knowledgible staff and hard workers !!!

Great experience each time I visit.
Highly recommend!

Customer Service was great

Awesome staff, very helpful! Bike is great!

Trek's website

Excellent customer service and support

I would like to see more size small bikes (Hybrid or Mountain), with a double or triple crank, minimum of ten speeds if it's a double and the option for lower gearing if needed. This lack is due to Covid and nothing Landry's or myself can fix. Your service is beyond compare! I came in with a totally demolished front rim. The person who ordered it told me it would be in the next afternoon. When I called the next day I was told it would not come in until the second day. That was unacceptable to me so Patricia drove to Newton and picked it up for me. When that rim didn't work Patricia had a second one put on that has been perfect. I didn't catch the name of the young man who was doing the actual work, but he was friendly, knowledgeable and easy to communicate with. They saved my weekend! I am so grateful for their understanding and help.

I received professional, courteous, responsive service. The bike I ordered arrived ahead of the anticipated date and was set up perfectly.

The staff are very helpful and knowledgeable

Good service

Friendly and fast customer service. We had a great experience buying and picking up my son's bike yesterday. Thank you!!

The employees were amazing, super nice and helpful. Some bike shops make you feel stupid, everyone who worked there was very very nice.

Quick service

You had bikes! No one else does

Everyone is always helpful and solves problems.

I needed to replace my derailleur, but it was not available from Shimano.

Aaron recommended I buy one on-line. I did, and he installed it for me.

He and all the Landry's Norwood team always take good care of me.

Great shop, timely service, and always friendly, knowledgeable advice!

They walked us through everything.
Explaining why the bike was damaged and how to prevent it next time...

Hannah and Tommy and Steve were super helpful in securing the exact bikes my friend and I wanted! They were friendly and really patient. The searched all stores for inventory and even checked incoming shipments. Would definitely recommend this store to anyone

I love the wide variety of bikes. And the bike knowledge the associates have.