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Customer Testimonials
I feel comfortable asking questions related to whether new features are worth the money. I feel I get the right answers— not just a salesman who wants to upsell.
Fantastic customer service -- as always!
Quality of work and customer service are top notch! Thank you, love the new location! Fix the sign!
Great products, knowledgeable staff!
Great service. Very helpful and recommendation were spot on. Highly recommend!
Great place.
Great service excellent repair mechanics.
Service
Service
Service
Great people very helpful
Love having a partner for quick fixes in my backyard. Always accommodating. New store is great.
Staff was knowledgeable quick to help one concern was was going into issues I did not go in there for originally I understand the upselling but I would focus on the issue I understand saftey is a concern, Thanks again hope to not have to see you soon but I’m pretty sure I will
First name removed at the Norwood store is very knowledgeable and friendly!
Great service
Had my 20 year ol giant mountain bike fixed up
I looke at some your new bikes but,
Prices a bit of a a shocker
Just can’t believe u ask so much for Chinese bikes
I can get a Japanese Yamaha moto-X dirt bike for what you ask n for that made from China metal, that’s shameful
Service is knowledgable and communicates well.
I went in specifically to see Hannah. We did a bike fit 20 months ago and I wanted another bike fitted if she had my numbers from before. Hannah did! She made the adjustments and I was off to my next chore. Always glad to see the staff at any of your locations.
The team at Norwood listens to concerns and is very helpful. I had a need for a quick turn around on a repair and they were able to accommodate my request.
Thank you!
Very knowledgeable, attentive to customer needs & pleasant
Personal help, fixing and explaining what needs to be done with my sons bike to keep it in optimal running condition.
Great selection and assistance
Everything 😊
PJ was VERY helpful getting me the right bike and accessories! It was a big purchase and I really appreciate her insights and patience.
I came from Agawam so it was a hike to Norwood but totally worth it!
Convenient, friendly, honest, helpful.
Great, friendly staff. More interested in getting you the correct gear than upselling. Great store.
You have good deals online for pre-ordering, knowledgeable staff, great service.
Everyone was so helpful and kind in this process!
Knowledgeable, friendly staff willing to spend the time you need to feel comfortable.
Love my new bike!!
Really enjoyed working with Dan.
Thank you.
Ken
Very friendly and knowledgeable
Friendly service and very knowledgeable of their products!
Always pleasant, friendly and knowledgeable
Personal service and knowledge

Everything! Staff friendly and knowledgeable, always happy with my experiences at Landry’s.