Customer Testimonials

Service was excellent.

Friendly, knowledgeable, not intimidating

My tune up was done on time! I haven’t ridden my bike yet

The staff was caring, helpful and knowledgeable. They kindly made the effort to finished maintenance of my bike sooner than expected, as I had requested. Very thoughtful! My bike is operating great now!

Landry's is seriously the friendliest and most helpful store in town. As someone who loves riding my bike recreationally, but am certainly not a biker, going into a bike store can be intimidating. At Landry's everyone is patient, helpful, and quick to explain. I love going there!

Fast and reliable. Thanks

Everyone there knows what they are talking about and is able to give advice on equipment. AND they have been calm during the COVID chaos when everybody walking in the store wants to ride for the fist time in 10 years and they are unaware of new technology and improved equipment.

Hanna in Norwood is the best! She helped me choose the proper gear and made sure I was comfortable with the choices. And the new shop is great.

Personal, caring, competent service - cycling the extra mile and kept shop open for a couple of minutes after hours so I could come in and buy a new light.

Everything I need under one roof with extremely knowledgeable staff

Great customer service

Sale service tech was great. Helpful. Knowledgeable. Would highly recommend the new Norwood location to anyone

Great new location

Friendly and capable staff

personable

Excellent selection of equipment and knowledgeable staff.

Love the new store on Route 1! Excellent service!

Our sales rep was amazing. She took the time to work with my 9 year old daughter and got us an amazing bike within our budget, no pressure or upwelling. Great experience. Buy her lunch please!

Alex was very helpful with my purchase of a new bike. He helped me stay within my budget and find the bike that would best fit my needs. I would highly recommend Landry's.

Great product selection and ability to order anything not in stock. Also great, friendly, helpful staff. Expectations around turnaround times for maintenance and repairs always maintained and not missed.

And the location is perfect/convenient.

The main reason we continue coming back is because Hannah is awesome, she has amazing customer service skills. Hannah goes over and above to make us feel appreciated. As a small business owner, I understand that products may some times not work as planned, that happens in every industry, but what happens next, how you continue from that point and make things right matter. Hannah has won me over as a lifelong Landry's customer. My family will never go anywhere else to purchase or repair a bike.

Awesome!

Great selection, knowledgeable staff & excellent service.

The people. Friendly. Genuinely want to help. Supportive. Aaron and PJ are both amazing. I’m sure others as well.

I went to numerous stores looking for a bike for my wife's birthday but not finding the one that would best suit her. A friend suggested that I try Landry's which was a little out of the way for me but I value this person's opinion so I went to the Norwood store to have a look. At first I thought I might be a little out of my price range but I quickly found that there was a really good range of prices. Now where to begin. Over walks Nessia, one of the most pleasant people I've had the pleasure of talking with in any store for a long while. Great listener, great knowledge, nailed the bike that I would end up purchasing on the very first suggestion. Color, size, type, etc etc. Spot on. I brought it home, got my kids together and gave it to my wife. She was so happy with it, she even had a shirt on that was the exact color match to the bike that's how good a match out was.
Great store and thanks again to Nessia, fantastic person right there.

Great service. Value pricing

Great service!

Huge selection and very knowledgeable employees.

Very knowledgeable staff

Professional, informed and efficient staff - plus a wide product range