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Customer Testimonials
Great bikes and very helpful, knowledgeable staff.
Great service
Excellent service
Friendly, professional service
Very pleasant and competent staff.
Great place !
Welcoming staff and knowledgeable
Whole experience was great! Doug was super helpful and informative, and the rest of the staff were super welcoming. I’m a giant, so I appreciate the steps taken to find a great fit with bike frame size and usage. Getting to test the bike out and Doug making adjustments and adding the accessories to the bike sealed the deal for me! I won’t go anywhere else!
Service techs were helpful and explained options.
Excellent customer service
good experience. Workers were friendly and knowledgible
Staff was extremely friendly and helpful, helped me stay within my budget
Great advice on getting a helmet from our sales associate.
Great, consistent service. Very helpful!
Prompt and professional support.
Competent, price as expected
Hannah was extremely helpful and not pushy or corny in her salesperson-ship. As a former bike mechanic and shop floor employee, I know salesmen can get a little condescending or jock-ish. Hannah was extremely approachable and helpful. Take good care of employees like her!
friendly
Professional people
first of all, Hanna is smart, competent ,kind and knowledgeable member of your team . She listened to my needs and helped me find the perfect bicycle and accessories and was there for us after the sale to answer questions and help us with any issues that surfaced for us.
your products are great- my guess is many bike stores have good products. However, Hanna's care, support and help makes your store stand out from your competitors
Dr. Name removed
Dr. Alyne Ricker
Aaron has worked tirelessly to make my Diverge as quiet and powerful as possible. And his work on my old Seven has transformed the bike and made it “as if new”. Can’t thank him enough.
Sales staff really knows what's up with bikes and accessories, and they are eager to help.
You answer my questions competently.
The staff was so friendly and helpful. The whole process of getting my bike “road ready” was smooth, fast, efficient, and timely! Couldn’t recommend more highly.
Fast and friendly service, fixed my flat on the spot. Love the new location!
The service we received from Doug was amazing! Give that guy a pay raise! He was knowledgeable and patient with us as we shopped for a bike for an indecisive 11 yr old! He wasn't pushy either. Great selection at the Norwood location, easy parking, wonderful overall experience. I also appreciate the 30 day check up that's complimentary!
The staff are very knowledgeable and helpful.
Pleasant staff. Kept me updated on timelines for bike fixes
Super friendly and informative staff, great selection of bikes and service department that goes above and beyond! Best LBS around!
Friendly, quick service. New store is awesome
Love the bike and the worker