Customer Testimonials

The people

Very helpful and kind employees. Will absolutely be back.

Great stock and service.

Great selection of bike accessories and service. Yes

Knowledge, Hannah is incredible and professional

You are my local bike shop for a reason. Always kind, courteous, friendly, and professional. Thank you for helping me keep my bikes tip-top.

Everyone at the Norwood store was wonderful to work with

Personal service and product expertise

Great customer service

Services are great given the limited number of bikes available

We ordered our daughter's bike online and the process was easy. Customer service was great when we picked up. We'll definitely be buying and tuning up our bikes at Landry's in the future!

Great customer service!

I loved the super friendly staff and good service.

Landry’s services were great and the staff very helpful!

Closest bike store

I live an hour away so was calling around looking for a specific style & size bike for my wife. I had a few frustrating experiences with some shops who didn't call me back, weren't sure of their inventory, or tried to sell me something completely different. When I called Landry's in Norwood, Tricia picked up the phone and from there the experience was great. She was super knowledgable and accurate with the info I was looking for, and she had great customer skills. I purchased the bike over the phone and my wife picked it up a week later. Smooth experience.

Input from multiple staffi both sales and service

Easy to order online and pickup. The woman that helped me load it in my car was great!

I liked the selection of shoes & the associates were very helpful.

The associate who helped me was great. We came in one day after hours (I misread the website and thought you closed at 6 but it was 5) and she took care of us anyway. I do wish they'd lock the door to avoid random people like me. I was a little embarrassed when I realized we didn't belong inside. She was very helpful, listened to my needs and got me a bike that I love. Thanks so much to the Landry's team!

Aaron in Norwood very attentive to my needs.

You sell the Trek bike I want, but you're very honest & up-front about the availability during the current shortage. I'll be back when the situation is more promising!

Very friendly customer service and bike was ready before promised!

Loyal customer.......
Great personal attention.
Friendly service

Noah is the man! He fixed up our bikes like a champ!

The professional, well-informed and courteous staff. I personally found that they have more bikes and accessories in stock than any other bike shop I inquired about or visited. That was particularly impressive to me during this Covid ‘bike rush’. The prices were also very reasonable. I would highly recommend Landry‘s bicycles to anyone searching for bikes and bicycle accessories.

Hanna was great, She was always willing to offer professional and friendly advise, and was very flexible to allow me to leave my bike at the shop while I recovered from an injury.
She has outstanding knowledge and was extremely professional in handling all of my requests.

Awesome customer service!!

The salesperson was very helpful, answered all our questions and did some adjustments to the unit we bought. The only problem, she could not place an order on some optional parts as those were out of stock at the manufacturer's. I understand that this is not store's fault.

Buying the bike I wanted was hassle free, even when bike inventory is low during this pandemic. Easy location to get to and an attentive staff made the transaction easy.