Customer Testimonials

The people and the follow up. Great team.

The team was so helpful and my son loves his new bike and helmet!

Went for service. flat tire. Seen promptly and repair done on the premises. Also given other recommendations. Given circumstances could not have asked for more. Thanks to Drew who did the work. I was able to get my ride in for the day

I have found the people to be very knowledgeable, very helpful, very friendly and patient when explaining things to those of us who may be less knowledgeable. That all makes for a good experience.

I just bought my 5th bike from Landry's. As always, an excellent experience. Many years ago I went to another Specialized dealer closer to my home and walked out, never to return. I went to your Norwood store and Aaron took the time to speak (and listen) to me and made great recommendations. I've never been to another bike store since.
This time, Hannah and Patricia helped me and both were extremely helpful and professional. I have recommended Landry's to many of my friends. Thanks again for a great bike.

Quick competent service, even in the midst of a global pandemic. I greatly appreciate their dedication to continuing service with all appropriate attention to the safety of their customers and staff. And thanks to them, I will be able to navigate this locked-down world from the solitary security of my new bike! Thanks very much!

Very accommodating and use newest technology

Easy online order, and easier pickup at the store, even in the middle of the COVID19 outbreak!

Friendly and knowledgeable staff helped fit my two kids for new bikes. Very satisfied. 👍🏼👍🏼

Friendly, knowledgeable staff and well stocked with gear

Nice people, very organized, a pleasure to work with!

The chat team was wonderful pointing me to what hope and believe is the right bike for my wife while shopping online. They are a wonderful resource during this crazy time. Keep it up

PS. My wife loves her new bike, 10 miles as a family the day after we bought it !!!

Service and help.

I love the fact they were very upfront honest about the services they were going to provide very professional especially during these trying times I love that place I would recommend it highly to everybody

You do great work! Your associates, Aaron & Hannah, made me feel welcomed and appreciated. They were quite responsive to my questions and patiently walked me through the drop-off & pick-up procedures during the Coronavirus crisis.
I’ll be back!!

quick with very good instruction and protocol.

thanks. First name removed

Quick and friendly!!!

Your services are friendly, fast and reliable.

The staff of Norwood Landry's was great. Quick and efficient. Even willing to help with an exchange right before closing time.

Very sensitive to covid challenges

Quick and efficient service.

Patricia and Hannah were both great in helping me buy a new bike for my wife, from helping over the phone to find a bike in stock to bringing out the bikes for her to try and prepping the bike quickly to get it home. Thanks for your help!

Landry's was incredibly prepared for this new reality. They were still fast and efficient despite the new protocols needed to distance.

I realize that the present situation at the store is only temporary, but I really enjoyed the drop off service. The rack outside, the technician retrieval and phone call, right down to the CC info and the pick up from the rack. I think its something that you should consider going forward, I'd be up for it.

I was able to order a bike for my son on-line as the stores were closed due to COVID pandemic - the team was responsive to my emails and follow-up call for additions to the bike.
I was able to pick it up the next day! Thank you!

Fantastic service even during social distancing times.

Great personal service!

Greet Crew!!!

Service was amazing. Patricia was awesome. Can's say anymore. Great job!

I trust that Landrys has done the research and only carries top of the line products. I trust their recommendations.