Customer Testimonials
customer service
I continued using them when I moved into the house and they have been helpful during the transition. I was disappointed when they changed over because you cannot call directly anymore. I had a gas leak last year it was only a recording giving prompts and leaving a message. I had to call the fire department when they did reach out they did send a service person to repair the leak. They were very helpful then and also gave me credit for what was wasted. They also worked with me on auto payments and gave me a discount and senior discount too. I am pleased now that they handled everything well.
On automatic delivery and propane is always delivered in a timely manner.
Never an issue! Always consistent with service and delivery.
Service
Reliable! Never have to worry about the propane delivery.
The friendly service and prompt deliveries.
The people we work with at Superior are professionals and they have yet to miss a delivery.
However, I am disappointed that you have dropped the service of our gas appliances such as freestanding and inserts. So far, I have located a retired individual to help us but I am uncertain how long that relationship will last.
I have never had a delivery problem with Osterman Superior. My buried tank is in the woods and they are aware of its location. I never worry about running out of propane - they know my usage and see to delivery at the appropriate time.
Great service!
Sterling Office is extremely helpful
Great and friendly service!
You backed up your words
Efficient propane delivery. Nice delivery person.
You keep us warm ! We pay the bill otherwise we don’t have any worries
Reliable
Excellent service
Customer service. Thanks
I'm always impressed with Osterman. The staff are very courteous and helpful. Auto deliveries have never failed us and pricing is very competitive. Highly recommend!
Started with Berkshire gas 35 years ago and haven’t had an issue
You’re incredible on time deliveries. Customer service treats Iternal & external customers with a great level of courtesy & professionalism. This professionalism helps insure Superiorplus’s positive growth amongst both sets of customers
The service tech was very nice. Also knowledgeable.
The cost of having our furnace serviced and a new part installed was surprisingly low.
Very happy with Holden Oil.
Have had them for over 30 years.
Reliable professional, and you’re always there when we need fuel
Always helpful when called, auto delivery, just
I think you are very good I just sent my friend over to you Guys she really likes you too we have alot of friends that we send to you and they are all so happy to have you know And we are very happy to have you too.
When scheduling an appointment for delivery everyone is so professional and friendly. They are so helpful. We would highly recommend using them.
Timely and helpf
fast service
We heat our home with propane and really like being able to be on a budget and having auto delivery, never have to worry about running out of propane.
Customer Support.