Customer Testimonials
Reliable, prompt service. Very friendly, courteous staff.
Always great service ,and staff is always on hand to answer calls.
Always timely and never a supply issue
The people I talk to when I call are always friendly. The price is always fair.
Never a problem
Very professional organization and they are very good with keeping track of delivery dates. Web portal is very useful.
The service is always good,and the ladies in the office are great thanks
Timely respectful service
Very friendly customer service
timely
Your customer service reps are the greatest
Your employees are very helpful & knowledgeable. the delivery was quick & efficient. Thank you!
I called bc I needed fuel and didn't have the money for it. The company helped me by letting me adjust the amount I received. Also saying pay as you can. Thank you for being so helpful and understanding.
Great service, very professional
Your drivers is very nice and friendly.dont just makes a job out of it.
You are always here when I need propane and your people are all friendly.
Reliability of deliveries, helpful staff when I call the local office with a question.
your professional services are just that! Also, delivery people are friendly/courteous. We've never ran out of propane.
great interaction, very nice and quick
Los empleados muy amables y siempre pendientes de darnos una buena atención. Dios los bendiga.
Timely deliveries!
Call center representatives are always kind and accommodating, at times when a storm comes on quickly and temperatures drop and I've had urgent need for propane, they do not hesitate to get to me a delivery in a timely manner. Drivers are great as well.
its good fast service
I have never had a problem. I like the pay ahead option a lot.
Fast service when refilling, great customer service staff!
Easy to work with, compete easily pricing, and responsive to needs
They are always quick to respond. Very professional.
They always are right on time filling. Never have to call .
I like the consistent delivery.
My heat unexpectedly stopped working last week. I put in a call to my local office & voiced my concern about what I thought was going on. Kim advised that my assumption was probably correct, but that she couldn't get a transfer to the Service Dept right them due to volume, but promised she'd email them. Within 25 minutes, there was a truck at my home to deliver my propane. That was amazing, and then I asked Tom (the driver) to assist me with getting my pilot light relit. He was totally accommodating, but when we got to my basement, he advised he didn't have any experience with a "boiler" furnace. Luckily, my heating contractor called within moments of us getting downstairs and Tom stayed there to help me as the heating contractor walked us through getting the pilot lit. Tom was great help!
I then had a billing issue that I had to follow-up with following that, and Lynn G was wonderful about contacting me, understanding the issue and making sure that Superior+ worked it out to my total satisfaction. I am a new customer of Superior+, but with this kind of customer service, they'll keep me for a long time!