Customer Testimonials
worry free service
On time delivery and the budget plan
The people in my local office in Pavilion are great! I have never run out of propane and they are very good about answering any questions I have!
they come when u need
I like the auto refills.
Customer service is always friendly an helpful.
Reliability...always! I've been with Superior Plus ever since I moved into my home almost 19 years ago and absolutely no complaints. Have never run out of propane and even though I may pay a little more per gallon as some offers from other companies are less, I hesitate to switch because I've never had an issue. It's like having a favorite mechanic, you may pay a little more per hour, but you trust what you're paying for!
Called Pearl Creek office for service and was greeted by a friendly staff person who set up my propane delivery. Couldn't be more pleased with service.
Dependable
Customer service and delivery personnel are very professional and courteous. Nice to deal with.
Very friendly and helpful.
Reliable
Superior Plus (formerly Griffith) has been my propane supplier for over 15 years and I have had nothing but reliable service and great customer support.
Don't have to worry about fuel running out due to GPS on tank. Refills are timely, giving me peace of mine. Delivery person is always focused and efficient. Thank you for your 5 star service. I like to keep a low profile so please do not publicly share my name etc.
customer service on phone lines are pleasant
timely delivery, decent price
Great service, and friendly customer service representatives.
You offer the ability to sign an agreement
great services
Like that my lp gass tanks have a wireless connection that monitors when they need filling
The service is great!
great service have not run out in 25 years,,
Love the new website! Very easy to find what I need!
Quick response to my request for delivery when the tank was low. People on phone are friendly and help-ful.
Always timely service in addition to never having to worry about not having enough propane to make it through.
Salesman for our area Andrew was amazing!
Keep my tanks filled when needed. Wish the price was lower but understand right now. Hopefully if things change in the marked place they will bring the price back down not just leave it at the high rate.
Your prices been reasonable and what delivery been very good
My heat unexpectedly stopped working last week. I put in a call to my local office & voiced my concern about what I thought was going on. Kim advised that my assumption was probably correct, but that she couldn't get a transfer to the Service Dept right them due to volume, but promised she'd email them. Within 25 minutes, there was a truck at my home to deliver my propane. That was amazing, and then I asked Tom (the driver) to assist me with getting my pilot light relit. He was totally accommodating, but when we got to my basement, he advised he didn't have any experience with a "boiler" furnace. Luckily, my heating contractor called within moments of us getting downstairs and Tom stayed there to help me as the heating contractor walked us through getting the pilot lit. Tom was great help!
I then had a billing issue that I had to follow-up with following that, and Lynn G was wonderful about contacting me, understanding the issue and making sure that Superior+ worked it out to my total satisfaction. I am a new customer of Superior+, but with this kind of customer service, they'll keep me for a long time!
Reliable, prompt service. Very friendly, courteous staff.
You were a great help to an elderly friend of ours who uses your service.