Customer Testimonials
They are very helpful on the phone
I called to set up service and received a phone about having someone come out to check for leaks the same day! The customer service was awesome!
Delivery when needed, no worries.
Very helpful and courteous customer service. Don't have to worry about deliveries. Deliveries are automatically set up and done without issue.
Friendly and informative!
I'm HUGE on customer service, it makes the elite companies superior, no pun intended. That's why I eliminated Kirkwood bc of their attitude.
Our delivery man is very pleasant and so are the customer service people. Whenever we call we get a pleasant and professional person. We are happy with our service.
I like the fact that you have monitors on the tanks.
People are nice and polite every time I call.
Price and delivery
great service
On time service
I never have to worry about fuel outages. Other companies don't know until they get a phone call from you letting them know that your house is cold.
Reliable
Propane
Excellent fair pricing and great service - what more can you ask for?
Delivery driver goes above and beyond during this stormy season. Office personal are knowledgeable ad efficient each time I call.
I like the transmitters you mounted on the tanks to track the fill level. I like how friendly and helpful the customer service employees are whenever I call with a question or concern.
Service is predictable, and the local team I deal with anytime I call is by far the best of any place I deal with on a daily basis. They are friendly, knowledgeable, honest, and always helpful. They are not reading from a script, which is extremely refreshing these days!!
Very friendly and knowledgeable.
We use the prepay system. We have had good service, at a competitive price. We requested a special service that was performed as requested. I am pleased with Superior Plus.
I like having automatic fill-ups and the budget program. The customer service people are very friendly and helpful.
Always followed through and did what we agreed upon in every way. Any issues have been resolved quickly and professionally.
excellent!
Called for fill up non-emergency basis and came in two days. Convenient budget plan and payment options.
Your service is dependable and I especially like your technological monitoring system that sends the office a notice when the propane supply is at 30%. So I never have to worry about running out of propane.
Plus, everyone in your office is friendly and easy to work with!
The driver for my last delivery on Thursday January 26 was very helpful. He informed us that we down to two gallons, and wanted to make sure that our heat was working correctly. Give him a raise. He went above and beyond. Unfortunately I didn't catch his name.
Thanks!
Deliveries are timely and drivers are always courteous. Staff that answers calls routed to your Wyoming, NY location are helpful and informed.
Great customer service and good prices.
Automatic deliveries, great customer service.
You come almost as soo as your called