Customer Testimonials
Good price and delivery is excellent.
I talked to a very helpful employee about needing a top up on my propane used for an emergency generator. Superior tries to wait until tanks are far lower than ours but this nice woman made it happen for us since we’ll be traveling and need to know the generator can keep running in a major power loss. The phone app is also useful to keep track of propane levels and pay invoices.
Your employees are extremely responsive and helpful.
Technicians were polite and knowledgeable.
I like the fast response I got and the Information that your emploree was able to provide to me. My delivery was fast. The price was reasonable for this time of the year.
Excellent service, on-time delivery, competitive pricing and one of the nicest delivery persons I have ever had for anything.
Courteous and caring employees ! Always a pleasure to work with them on any issues!
I have never had a problem with deliveries, the company has been great even though my tank is quite a distance from the road. Anytime I called the office with questions they were always addressed in a professional & polite way.
Reasonable pricing, great service
Good service and value. Excellent communication. Ease of account access and payment.
Convenient service. No problem with will call infrequent deliveries.
Your staff is very friendly and knowledgeable. Last year before I even thought about your pre-pay plan, I received a call from one of your representatives advising me of that year's cost. I was pleasantly surprised at the price. After using up all of my pre-pay gallons, I went over my allocation. Upon calling the office, I was informed that I would only be charged what my pre-pay agreement stipulated and she would rerun my last bill. This is what I call proactive and definitely customer oriented.
The customer service is amazing
Prompt and courteous service.
Very happy with your quick response in getting our account set up and propane to our tanks.
Fast
always available when needed, fair pricing also like pre-by for next season, have been with them for yrs.
Jennifer one of your employees is what I like along with the product- Subject: Recognition for Exceptional Customer Service
I hope this note finds you well.
I wanted to take a moment to highlight the exceptional service I received from one of your employees, Jennifer, who assisted me during the holiday weekend through after-hours support.
Too often, feedback is driven by dissatisfaction, and we neglect to recognize truly outstanding service. In this case, Jennifer went above and beyond, and I feel compelled to share my appreciation.
Earlier that day, I had spoken to another representative who said they would look into my issue and call back; unfortunately, I did not receive a follow-up. While I understand it was a particularly busy weekend, I decided to call again, and that’s when I had the pleasure of speaking with Jennifer.
From the moment we connected, Jennifer displayed the perfect balance of professionalism, empathy, and genuine care. Her demeanor was calm, patient, and reassuring—exactly what I needed at a time when I was under considerable stress.
She committed to following up with me and not only honored that promise but went a step further—calling multiple times to ensure we connected. Her dedication, follow-through, and customer-first attitude were truly impressive and left a lasting positive impression.
Having managed customer service departments myself, I recognize how rare it is to find someone who embodies such a strong commitment to both the customer and the company. Jennifer is a true asset to your organization, and thanks to her, my view of your company has been elevated permanently. I will gladly recommend your business to others based on this experience.
Please extend my sincere thanks to Jennifer for her outstanding support.
Warm regards,
Todd J. St. John
Sparta, NJ
Phone number removed
They are quick in delivering the propane.
Good service
Great Customer Service
The delivery drivers go above and beyond all delivery expectations.
Promptness
When do I get my new gas prices for the upcoming year?
Personal service when I call . Friendly drivers and office people.
Always on time to refill
It came quickly and the man was very nice.
Always reliable!!
Great customer service and support.
Quick deliveries when order is placed.
Fast delivery, good people