New York

Customer Testimonials

Report a concern   September 24, 2026 — Rated 10 out of 10 by C.C. Superior Plus Propane
What do you like about our products and services?

The affordability of propane vs fuel oil or, in my case, kerosene.

Report a concern   September 24, 2026 — Rated 9 out of 10 by W.S. Griffith Energy
What do you like about our products and services?

The delivery service has greatly improved since I ran out of propane several winters ago.

Report a concern   September 24, 2026 — Rated 10 out of 10 by L.J.M. Superior Plus Propane
What do you like about our products and services?

It was easy to order a refill; they delivered it the next day and notified me by email. The driver was great, friendly, and even gave my Golden Retriever a couple of pats on the head🐕

Report a concern   September 24, 2026 — Rated 10 out of 10 by B.P. Superior Plus Propane
What do you like about our products and services?

Everyone has been very nice so far .

Report a concern   September 24, 2026 — Rated 10 out of 10 by Michael & Joanne Maltagliati Eastern Propane
What do you like about our products and services?

I called in my delivery order, and the woman who helped me was wonderful. She was extremely polite, helpful, and took the time to answer questions I had. I really appreciated how friendly and knowledgeable she was.

I have been a customer since 2004, and I’ve had wonderful service from your company throughout the years. This experience was another great example of why I’ve remained a loyal customer for so long. Thank you for continuing to provide such excellent customer service!

Report a concern   September 24, 2026 — Rated 10 out of 10 by Jeffrey Fields Superior Plus Propane
What do you like about our products and services?

We've been customers for over 35 years.....you're always responsive and willing to work with us to lock in pricing. We appreciate you all so much. Thank you!

Report a concern   September 24, 2026 — Rated 10 out of 10 by Kevin & Rachel Besemer Superior Plus Propane
What do you like about our products and services?

Continuous monitoring of our propane level so we never run out. Timely billing. Friendly staff!

Report a concern   September 24, 2026 — Rated 10 out of 10 by M.C. Griffith Energy
What do you like about our products and services?

Good monitoring and delivery support

Report a concern   September 24, 2026 — Rated 10 out of 10 by M.H. Superior Plus Propane
What do you like about our products and services?

Great staff. Excellent customer service. Staff are happy to work with customers to develop customized delivery schedules and make sure emergencies are dealt with quickly.

Report a concern   September 23, 2026 — Rated 10 out of 10 by William Marsh Superior Plus Propane
What do you like about our products and services?

Super nice technician's and delivery people

Report a concern   September 23, 2026 — Rated 10 out of 10 by R.C. Superior Plus Propane
What do you like about our products and services?

Hassle free Services, Great Company ..

Report a concern   September 23, 2026 — Rated 10 out of 10 by R.D. Eastern Propane
What do you like about our products and services?

Very good drivers. They work carefully around my property.

Report a concern   September 23, 2026 — Rated 10 out of 10 by R.C.B. Griffith Energy
What do you like about our products and services?

Order and delivery were perfect.

I would suggest a useful improvement would be to add a 'contact us' option on the website (perhaps in the order routine) to add customer comments/instructions. When ordering my last delivery (9/15) - I wasn't sure that the driver had a key to my driveway gate (a hunting camp off Wagner Hill Rd) so I left the gate unlocked and asked that the driver lock the gate when leaving and confirm that the key (if he had one) fit the lock - and if he didn't have a key - let me know that a replacement key was needed.
,
I received the delivery & Tina just confirmed that the delivery record staters that the driver has a key to the lock - but I would like to hear from the driver that he has the right key so I need not leave the gate unlocked for future deliveries.

Thank you

Report a concern   September 23, 2026 — Rated 10 out of 10 by R.L.F. Superior Plus Propane
What do you like about our products and services?

The propane is readily available for use. I appreciate the balanced billing in order to afford the payments.

Report a concern   September 23, 2026 — Rated 10 out of 10 by S.S. Griffith Energy
What do you like about our products and services?

Customer service is great. Process was easy and efficient.

Report a concern   September 23, 2026 — Rated 10 out of 10 by S.H. Warner's Gas Service
What do you like about our products and services?

They were helpful and answered all my questions.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Barry Groh Eastern Propane
What do you like about our products and services?

The office people are always so helpful and professional.

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.B.L. Eastern Propane
What do you like about our products and services?

Quick response

Report a concern   September 22, 2026 — Rated 10 out of 10 by A.K. Eastern Propane
What do you like about our products and services?

Pleasant personal

Report a concern   September 22, 2026 — Rated 10 out of 10 by Greg Fuhrer Superior Plus Propane
What do you like about our products and services?

Fast service...Excellent people to talk too!

Report a concern   September 22, 2026 — Rated 10 out of 10 by Richard Bloetjes Eastern Propane
What do you like about our products and services?

Whenever i call i always get a nice person to talk to. I’ve been with you since i moved in over 16 yrs now. Your service has never let me down. I have spoken to many drivers too and all were good guys. I plan on sticking with you for years to come.

Report a concern   September 22, 2026 — Rated 10 out of 10 by J.H. Superior Plus Propane
What do you like about our products and services?

Fair price and friendly staff.

Report a concern   September 22, 2026 — Rated 9 out of 10 by Ruth Kruppner Superior Plus Propane
What do you like about our products and services?

Prompt service and delivery and billing communication

Report a concern   September 22, 2026 — Rated 10 out of 10 by T.E.P. Eastern Propane
What do you like about our products and services?

Michelle and her team went above and beyond to respond to and rectify an issue with my propane tanks. Michelle reacted quickly and kept me in the loop as to the status and when the problem would be resolved. Also the technician that came out for the install of the new tank was on time, courteous and explained clearly everything that was done. Thank you to Michelle and the team.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Mike Farren Superior Plus Propane
What do you like about our products and services?

Always have had great service , fast and efficient

Report a concern   September 22, 2026 — Rated 10 out of 10 by J.D. Superior Plus Propane
What do you like about our products and services?

It was delivered on time at price promised

Report a concern   September 22, 2026 — Rated 10 out of 10 by B.L. Superior Plus Propane
What do you like about our products and services?

Your delivery man is the best!
I really appreciate him!
Many thanks!!!

Report a concern   September 22, 2026 — Rated 10 out of 10 by L.W. Warner's Gas Service
What do you like about our products and services?

Warners is very easy to work with.

Report a concern   September 22, 2026 — Rated 10 out of 10 by R.J.D. Eastern Propane
What do you like about our products and services?

Friendly and Reliable service

Report a concern   September 22, 2026 — Rated 10 out of 10 by Mary-Jo Merk Superior Plus Propane
What do you like about our products and services?

First, the price is affordable. The people we worked with were professional and friendly. Appointments were timely.
So far, it’s been a good experience.


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