Customer Testimonials
The front desk is always kind and friendly. They are more than willing to help me look up my consumption of propane and calculate when I will need it less. They will split the cost of payment across debit/credit cards without judgment or making you feel like it’s extra work for them. The drivers are friendly and courteous whether they’re in a hurry or not. My last driver offered to move his truck so I could get my daughter to school on time without acting like it was a hassle. So from first point of contact to the last you feel like this is great customer service. On top of that? The prices are better than everyone else providing the same product. This is the reason I’ve stayed with this company since 2007 when I bought my first house.
Excellent communication.
Great employees..had a new tank and line installed over the summer...trustworthy and knowledgeable!
Driver is courteous and communicates well with us when filling our tank.
Excellent customer setvice
Good communication and timely service.
Your associates are very helpful and polite
Good driver and good prices
The ease. The deliveries arrive as/when I need. I can view and pay online. I can chat with the drivers when they come (and they’ve all been amazing - if I have a vehicle parked in the way or something they are helpful and polite). There have only been a couple of instances where I ran out before delivery and it was addressed immediately.
Have never had a problem
GOOD COMMUNICATION!
Your employees were very courteous and knowledgeable. Service was speedy. There was no waiting for our propane to be delivered.
Absolutely great customer service!!!
From order to delivery love everything about Superior Plus .
Reliable, efficient
They do what they say they are going to do, when they say they are going to do it.
Great Service!
Dependable
Staff & techs are informative, helpful, and friendly. Current prices are far less than those of my previous propane company. Service is fairly timely and provided on schedule.
Friendly, prompt service.
The politeness of the staff, the trying to help with problems, just an awesome company.
Service has always been excellent
On time with deliveries
Kept us warm for 28 years
Great service
great service
Quick and friendly service
The technicians were professional and polite. The office staff were helpful and resolved my concerns promptly.
While the monthly statement remains somewhat confusing for Budget customers, With the understanding that the balances are calculated on the "yearly Budget" and only adjusted on the anniversary date the numbers can be calculated.
In practice it is far simpler to just pay the budget amount and true up on the anniversary.
The auto fill tracking and delivery schedule has worked very well for us .
We look forward to another year of Superior service.
I appreciate that I get propane deliveries and make payments with very little effort on my part.