Customer Testimonials
3 month cust they showed him how to read meter they are on time he likes so far
They have sent 2 different service personnel to try to fix my fireplace
Burnwell of Dansville has provided
Excellent service to 918 S Lake Rd,
Middlesex, NY for over 20 years!!
I love that you Monitor what the tanks are and do automatic deliveries when it gets low. You never have to wait for propane. I’m previous company I would call and sometimes wait a week and a half for propane.
Great customer service
Good service with experienced drivers and technicians.
You are always here on a regular basis to keep my propane tank full when I need it.
Thank You.
The staff when I call !
Propane never ran low- what else could you ask for!
The pre-buy saves me money.
The few times I had service it was done well.
Installed air conditioner and has worked without any problems;
Agents in Burnwell office are excellent.
cust states numbers do not mean anything to him and he has had no problems so far
Eric, Bill and Nate were great to me. Really pleased at how fast you got the part for my hot water tank and how fast Bill got it in! Also pleased with the communication from your office. I have had 3 other propane companies in the past. Not one of them was anywhere near as good as you people are. I would like to make special mention of Nate who is always concerned about make a fast delivery and dealing with my special problems I have here. I always enjoy talking to him.
Fast and friendly
10-14-19-PCM-Talked to First name removed gave survey a 10 because he was very helpful and she knew the person personally-
Timely delivery and service. Well qualified, professional people.
I like that it’s easy to pay online. The service is reliable.
I have had 3 contacts with your employees. They have all been extremely plesant, knowledgeable and helpful.
Service is the key to my recommendation of Griffith Energy/Superior Plus Propane. I have never run out of fuel. Their response time to any kind of issue is immediate. Everyone is helpful, pleasant, and respectful -- and willing to go the extra mile. I have recommended them in the past and will certainly continue to do so.
Prompt efficient professional service
When I call the Dansville office, the staff there is always very helpful [about setting up the annual pre-buy, etc.].
Tammy had helped me and settled a problem on ONE phone call. Ginger is helping me right now on a call on the Service Side, arranging a cleaning due to my Gold Seal service plan. I am completely satisfied with the level of personal service when the phone is answered with warm professionalism.
Fair price, good service
Great customer service!!!!
Very prompt response to requests.
When you call the with a problem the services provided are handled in a quick and courteous manor.
The deliverys always come before the tank gets to low. The price is fair and even better than current market price if you sign an agreement with Superior.
I recommend going with Superior.
Diane Parker
good service friendly office people fair prices
Great reliable company!
I appreciate the peace of mind I receive from your service. If I have any trouble, I know you'll be there to service my needs timely. Additionally, I appreciate the friendly voices that I hear each time I reach out to the office.
Friendly knowledgeable staff and very easy to set up new service
new customers everything ok so far