Customer Testimonials
We like how you come monthly to fill the tank so we don't have to watch the tank and worry about it getting low. We like the monthly plan. We know how much we have to pay each month. We receive the bill in a timely manner. We like the web page so we can see our account. Griffith has been very reliable to us and we have been loyal customers for many years.
What we don't like is the $10.00 service fee each time you come to fill our tank on top of the $95.00 you charge each renewal. The loyal customers should have at least one waived.
Great customer service!
Reliable
The techs were great, very helpful! On time and efficient.
Excellent customer service delivery service timely
good and reliable service
Very nice people to work with and fast service when needed.
I am served by the Griffith Energy staff out of Wayland. Their service in the past year, like all the previous years of our association, was great! They respond to service request calls quickly, even during off hours. Their accounts personnel and service manager are always friendly and helpful, and they often go above and beyond what I expect. I have recommended them to friends and colleagues before and will do so again, I'm sure.
Never have run out of propane..they always show up!
Fair price and good service and I have never run dry...
Responsive service always. Good pricing.
They stayed on the phone with me and talked me through shutting off my tank while I had two gas leaks in a week. They came out immediately and checked and rechecked every inch of my home to make sure all was safe. Thank you
I've never ran out which makes me happy.
Great customer service
.
It heats my pool
Service has been good over the years
Customer service is excellent and very helpful!
Everything
Caller said that he company is great
Fast service and very friendly staff. Thank you for all you do.
Reliable
Good service, equipment and people. Reasonable prices as well. Keep up the good work!
Superior is always there anytime We need service! Been a customer for over 20 years
Customer service & drivers have been so wonderful helping us get propane deliveries despite our rural location and long, steep (& often icy) driveway through some trying winter weather conditions. In the varying conditions of Feb/March there are often small and very specific windows (sometimes only a few days!) where our driveway is navigable to get deliveries up. We heat with wood and propane, and are so grateful to see our friends at Superior Plus!
The automatic delivery
I like the fact that I can call the Dansville office, and a real person will answer the phone without my having to go through an endless menu to speak to someone. And I like the annual prebuy arrangement, so I have enough supply for the winter months at a fixed price.
Consistently excellent service and customer relations.
No issues.
I have had this service for thirty years and for the most part have been satisfied.