based on 9449 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My processing began quickly upon my arrival, and once the situation was determined, I was quickly sent to a nearby Scott and White facility where a sonagram is available. This piece of equipment was used by the technical staff there to determine I did not have a blood clot in my leg. They then discharged me with instructions to followup and treat the swollen leg. Everyone was professional and friendly. An excellent experience.
The friendliness of the entire staff!
The staff was amazing. Everyone was kind and helpful.
Very friendly and efficient.
Easy registration, no long waiting times and efficient staff
The overall service was excellent from the checking in to recovery.
likeable, friendly nurses.
Everyone made me feel super comfortable. Thanks!
Top notch medical care! Friendly staff, attentive, caring, thorough. I felt like they addressed my concerns.
Friendly and caring. Very attentive.
Everyone, from the person who checked me in, to all the nurses, to the person who rolled me to my car were all so polite and caring! Very pleased with the whole experience!
From reception to recovery - outstanding caring and attention - thank you!
Everything is perfect at this location.
Dr. Admire is awesome. Very attentive, professional and truly cares about the well-being of his patients. The nurses were very nice as well
outstanding!..From intake people, to nurses, to techs, and Dr Brockman II.
Great Staff with outstanding leadership
Personable. Efficient
Friendly people
Friendly, and professional.
Without exception everyone at the hospital was warm, friendly and engaging. Could not have asked for more. Very grateful to all of them.
Fast, Friendly and Professional service.
The staff and ease of service
I was visiting from out of town and everyone here was very helpful. I was in and out in no time.
On time delivery of competent , friendly and courteous services.
Your staff was extremely, friendly and even funny. They laughed at all of my silly jokes and on a day when stress levels are that was extremely relaxing.
Best hospital in Texas,,,best staff and nurses
Friendly staff
Post op nurses could be better informed about the procedures. My post op nurse was not educated and asked me if I had pain. I said yes in my chest and shoulders (from the air the pre op nurse told me would be put in me for better visual during surgery). Post op nurse saiid “Well they didn’t do surgery on your shoulder that shouldn’t be hurting!” It was rude and insensitive.
Everything else went great and other staff was kind and respectful.
Wonderful people very attentive
My recent experience was, as always, pleasant and professional. I have been a patient at BSW for years and feel very fortunate to have the quality of care they provide. I have no hesitation recommending them to family or friends.