Customer Testimonials
Prompt
Well trained staff
The service has been excellent. The original installation of both units was very timely, well done, and the techs were very clean.
The product has proven to be indispensable. I doubt we could remain living in our home without them because my wife would be restricted to the main floor.
The lifts also help me manage the house because I can move multiple products up and down the stairs without making multiple trips, saving me a considerable amount of time.
If I've had a strenuous day, I use with lift myself every once in a while.
But the main thing is, these lifts have maintained my wife's limited mobility, allowing her to enjoy what our house has to offer, while eliminating a lot of risk. The same is true for my 89 year old mother in law when she is visiting.
Good products, and a showroom with example stair lifts so one can understand the differences. Helpful sales, polite and competent service.
The young man who serviced our stair chair was very good at his job. It currently runs better than it has in years. He also explained his work well and was friendly and polite. Good service by a very good service person.
Arrow Lift is my goto contractor when we need a LULA lift on commercial construction projects. Great sales communication and coordination with the design team for accommodating the LULA lift into all construction documents (A,S,MEP/FP). Coordination with other trades always goes well.
the service tech was very polite, and he knew what he was doing,
Prompt service and lift chair is a God send for me.
Your agent called me told me I had a service visit left for this year Great and the service person put new battery in my unit without any problem or pressure. Thanks !
Quick and efficient service. Pleasant people to communicate with.
Communicates well - good service.
Customer service
The lift works well, and the service people have been on time, courteous, and answered questions.
Service is very good and scheduling is satisfied.
Customer service is very personable.
Saved the day!
I really appreciate Arrow lift. They came and fixed my residential elevator when no one else would even look at it. We have 2 services in our town and both said there were no parts available and wouldn't come. Arrow Lift came and found the problem, got the parts and fixed our elevator. Not sure a 10 rating is enough they deserve more.
Always nice to hear a voice and not an email.
Your company is a pleasure to work with.
Thank you
First name removed
Excellent service and quick response.
Great job. Thanks so much!
Techs are very helpful, willing and able to explain when we have questions.
Sturdy, durable lift. Delivered and installed quickly by friendly, competent professional.
We are very happy with our home elevator installation and service provided -
Everybody from Arrow lift have been great. Any repairs have been done in a speedy manner.
For the last number of years Chia has been doing bi-annual check-ups for my elevator. He is extremely personable, knowledgeable and thorough.
Our lift works well and we are pleased with it in our home.
Speedy and the gentlemen that come out are very much gentlemen. Very polite
Reminders for service checks.
Installation 9 years ago went smoothly.
quality and personal attention = = = service
We had an issue with our stair platform, they came the next day and quickly solved the issue and made the lift quiet again.
Thank you thank you thank you!
Allows me to be self -reliant in my home. Great product.