Customer Testimonials
Stair lift works great and working with technicians for multiple odors has been a wonderful experience.
Best thing we ever had put in our house.
Great Customer Service! You have always been friendly and quick to respond and help with our needs! Thank you for what you do!
Courteous, efficient service.
An in-home elevator is an absolute must for safety and quality of life for someone with a disability. The services people who come out to do routine maintenance are competent and friendly.
Tech services and products are very good 😊 Thanks to Isaiah 👍
Very good customer service.
Technicians are always thorough and explain the steps they covered with the service call. Very professional team. Appreciated.
Efficient and a great staff
Arrow Lift installed our lift quickly, accurately, and effectively. The lift has worked very well for a year, and the first year's check up was comprehensive and free. We are very pleased with this product.
Arrow Lift does a good job!
It’s good production and good quality and service
Easy to connect when necessary. X Ellen T service people.
works well
After sale support.
Timely responses when we have questions or issues.
Your service persons are knowledgeable and respectable, with answers to any issues we have.
Technicians are professional and work efficiently.
Wonderful service ! Polite technician !
Great product and communication. Friendly employees and management
Everything.
Communicates well. Good service.
I thought that the inspection went well and nothing was found to be a problem.
Thanks
I like that you are close and have a service department if we ever have anything g go wrong with our unit you are able to fix it quickly.
It continues to work well and is durable. Also, service is prompt and courteous.
The Stannah is dependable, sturdy and reliable. Arrowlift service people are always friendly and helpful.
Efficient, professional, and clear communication
Everyone thought I was crazy to get a lift in my home. I have had my elevator for 1 year. It has already been used by my sister, my Mom, and my 87 year old neighbor. Giving them the freedom to be included on all-levels of the house was exactly what I was looking for. The customer service and technicians have been great. Kade, the technician has been out to service it twice, once just after installation and for its yearly maintenance. He is amazing. He listens to my concerns and he is knowledgeable and capable of conducting a thorough inspection.
We purchased an motor/chain elevator and the unit and control system is clean, comfortable, quite and orderly. As expected when purchasing a new product that is built/assembled on site, there were a few issues, but those were mainly handled with adjustments. We have had a sliding door controller and a UPS that needed replacement, but those were handled and covered with the new product service plan. Now that the elevator has part of the home for ~3 years, it 'just runs' and is everything that we expected. I expect the unit will continue to operate without issue for MANY years. When interfacing with the technicians, we have found them to be courteous and proficient at their job.
We know of another household that purchased an elevator from another company and their control system seems less robust as they have had numerous issues. The Arrow Lift elevator changed our lives and we rely on its use daily. It has proven to be the correct decision to go with Arrow Lift.
Great product – – super friendly Technicians.
Needed for health