Customer Testimonials
Service personnel were professional and courteous
I'd like you more if someone hadn't screwed up and missed an annual maintenance appointment.
Helps us going up and down stairs
It works and fits our needs. Service is good.
The service provider did not leave a name; however, he was very thorough in his service of my starlift, cleaned, oiled and checked all the parts. He was also very nice and I was comfortable having him in my home. He also taught me about cleaning and self maintenance as well. Thanks to Arrowlift for having such good employees.
Good salesman! Good product!
The service rep was excellent.
Prompt service
Proactive, thoughtful, solution based services.
Well trained and respectful, engaging staff.
On time, thorough and always ready to answer our questions or help us in any way!!
Service person did a great job
Prompt and do a good job checking every working part of the chair and lift.
So far they have kept out vator running. Reasonably priced.
They are reliable and the service is good
peace of mind as we age
Very kind and knowledgeable.
The 6-month service checkup was thorough to fix some unknown issues with battery backup. Thank you!
Good Company
Well organized and friendly.
The service tech was on time, very courteous, and explain everything very clearly. Was very knowledgeable. The tech did any necessary follow-up.
When I have a problem I call and I am given information on how to correct problem or tech comes
Friendly, professional, efficient
The service technician was very thoughtful with the stair lift and was very helpful answering any questions my mother had about the stair lift.
The stair lift is a wonderful unit that will provide my mother years of service and support
Thank you for being my choice for my parents.
Quality product and excellent service.
I can't imagine not having an Arrow stairlift. We would not be able to stay in our house without it. The whole process was so easy and trouble-free from ordering the stairlift to having it installed to getting our first annual check-up to make sure everything is working as it should. I cannot express myself enough to really say how this product has made all the difference in our lives. Thank you for always being so kind, considerate and helpful. We LOVE Arrow Stairlift.
Our Arrow Lift started out as a “just-in-case” stair climbing help and has evolved over time to serving both my husband (Parkinson’s) and myself (balance issues). It has allowed us to stay in our home. It is also extremely good looking and fits in perfectly with our MCM architecture.
I have an annual maintenance contract for my older stairway elevator. The Arrow technicians do a fine job of servicing the elevator. I am very pleased that they are willing to work on an elevator as old as the one I have.
Good service reps.
Reliable product, friendly knowledgeable and efficient staff.
I had an Arrow Lift chair installed going up from the entry way to the main floor at home. The chair works well and helps me to get up and down easily. Ever 3 years the batteries have to be replaced and paid for at the time of service. The technicians that come to do annual maintenance and replace batteries are always very professional and helpful. They do a good job cleaning and maintaining the lift chair. I can usually get an appointment for service within 3-7 days, and the scheduling department personnel are always helpful and pleasant,