Customer Testimonials
You are very service oriented. It is easy to work with you. Your technicians are also very experienced and very helpful to us, the customer.
Dependability
Your customer service is off the charts great. Your headquarters staff and technicians are super friendly and competent every time I deal with them. And the elevator works flawlessly.
He answered my questions. He really cleaned the top of the elevator. He was very courteous.
Lift us functioning well, in great part to regular maintenance by knowledgeable abd friendly techs. Thanks guys.
I like the people whom you have hired who come to our townhouse
The service agents are always friendly and capable.
Dependable
It’s easy to get in and out of the chair. I feel safe and secure. It runs smoothly and quietly. It’s a blessing to have. Employees are very nice and accommodated my specific needs.
The Warranty Plus plan is well worth obtaining Joseph,technician , has always been prompt,polite, knowledgeable, communicates in detail what the problem is he has resolved.
Stannah Chair Lift is high quality built
Very reputable company
Going on 3 years of having it. It has kept us in our home.
prompt replies
I bought a previously own unit [actually 2 for a split entry] and have had issuers only with the unit with a folding track to the lower level as it has to be on the upper part of the track to charge and sometimes we forget to run it back up to charge.
I have been a lifelong tinkered but these a complex units that have a lot of safety feature and without an operations schematic it is hard to do more than basic repairs. The service people are
pleasant and helpful tho. Finally bought the yearly maintenance plan to avoid frustration,
Prompt great service
The chair lift is comfortable and reliable. Custom design and manufacturing made it possible to make a 180 degree turn at landing to connect two floors with a landing halfway between the floors. Service contract includes an annual checkup.
The technician, Jacob Coyle, was very professional, thorough and demonstrated the necessary knowledge to complete the work.
Professionalism
Quality
Good value to dollar
Responsible in time of emergency.
Very professional technicians…elevator operates…with no problems since installation. The organization is very customer focued
Tech came at time scheduled and very courteous and respectful answered all questions very happy with service Thank You
The best is the ease of installing into an existing house or condo at an affordable price.
I have felt heard immediately after I have reached out with any concern. Thank you!
Servicing was professional and courteous.
The equipment is reliable. The service technicians are polite and courteous. They are also competent.
I use my Arrow stair lift for not only getting myself up and down my steep basement stairs but also to move my grocery bags up to my kitchen, my trash bags and recycling down to the basement, and my laundry basket up and down the stairs. It is a good addition to my house.
Easy to schedule our annual maintenance. Service technician was on time and very knowledgeable.
Service was prompt. Good explanation for service and expenses.
Prompt service and reliable chair lift. Comfortable and sleek design
I love my chairlift. It works great and makes my lower accessible.
Yearly maintenance is good.
We needed a stair lift.
Called Arrow Blaine because their business was close to where we live.
Arrow sent Charlie out to get the specifications defined. 2 inclines and 4 90 degree bends.
Took about the expected 6 weeks to deliver/install.
Installation was completed just in time.
The family member needing it was released from a month of rehab following surgery 2 days later.
Recovery is so much better when you can be at home.
Solid and reliable construction.
Our Arrow Lift has functioned very well for the 7 years it has been installed. I appreciate the annual maintenance to ensure continued functioning.