Customer Testimonials
I have a stairlift and the few times that I’ve had problems with it the business has been prompt with a response. The office staff is always friendly and respectful and the service people are nice about answering any questions I may have.
Reasonable response time - conscientious service.
The staff from the sales person to the installer all did a great job explaining the equipment and the different components.
Everything is working how they described it, the wife is extremely pleased.
Quality product
Competent installer
Scheduling needs improvement
Product pricey
Very prompt! Salesman and installer were courteous and knowledgeable.
We enjoyed how well the sales representative provided the company product information. He helped us determined the correct stair lift for our home to help with our needs.
The service technician was very skilled and thorough with his work and information about the instillation of the lift.
We are very pleased with the stair lifts performance and would highly recommend this company to all who needs this type of help in life.
I love my Arrow Lift, i have used it several times. I feel so much more safe going up and down the stairs now, It is everything your advertisement says about it. Your service man who installed it was very nice and answered all our questions and showed us how to operate it.
The service technician was great nice personally and extremely knowledgeable he explained that the other company was making the chair lift a class 1 and instead of a class 5 he made it right on the paper work that gets sent I n to the state.
The sales person was very friendly. He explained the product & how it would be installed.
The installer was also very courteous and very meticulous how he installed the lift. After it was installed he show me how to operate the lift. I am very satisfied with the product so far.
My chairlift has served me very well for many years.
Purchased the stairlift a year ago. The stairlift works great. The technician that installed it a year ago did a great job and walked me thru all the operating steps and codes to look for. I purchased the basic service plan and someone came out recently and cleaned and maintained the stairlift and told what areas to watch for dirt buildup. Both technicians were very friendly and informative. I have absolutely no complaints.
Hi,
The communication you give your customers. Always call ahead of time for inspections/service etc. you also have very friendly staff.
Thanks for the great service also..
Tom Wehner
Very happy with how it works and fastened on stairs instead of wall
Prompt service when we got maintenance agreement straight. Young man who showed up for annual maintenance was very polite and knowlegable. Explained usage well.
They are very nice and work very well and the service is excellent to take care you with your needs
Has a 400 lb weight limit. Very please with annual maintenance contract and sevice response.
Well made equipment with friendly service.
Very reliable & easy to use!
Rating says it all. So far excellent product and service.
Products, so far, are excellent! Installer was attentive to details and did a great job.
It works great. I just did a great job installing.
The chair is absolutely perfect, LOVE it so helpful for me. The gentleman who installed it was very polite, friendly and respectful would recommend to anyone. Thank you all so very much.
Sharon Haubenschild
Great service
Great customer service.
Knowledgeable salesman and good installation team.
The techs are personable and knowledgeable.
Installer was very polite and cleaned up very well.
Though difficult to install in existing homes, it serves it’s customers well. Maintenance is expensive.
Your staff is always very professional and do a great job when they’re at our home servicing our elevator
Very happy with the product. Maintenance service is great. We now have 2 chairlifts and recommended Arrowlift to a friend. Our friends purchased and are very happy.