Customer Testimonials
When I need to request a service call the response is always polite and prompt. The service person arrives when expected and always takes the time to answer my questions.
Dependable service. Always take the time to be sure the lift is working well. Great explanation of features and able to answer all our questions.
Tech services and products are very good 😊 Thanks to Isaiah 👍
Great product and communication. Friendly employees and management
Communicates well. Good service.
I thought that the inspection went well and nothing was found to be a problem.
Thanks
I like that you are close and have a service department if we ever have anything g go wrong with our unit you are able to fix it quickly.
Everyone thought I was crazy to get a lift in my home. I have had my elevator for 1 year. It has already been used by my sister, my Mom, and my 87 year old neighbor. Giving them the freedom to be included on all-levels of the house was exactly what I was looking for. The customer service and technicians have been great. Kade, the technician has been out to service it twice, once just after installation and for its yearly maintenance. He is amazing. He listens to my concerns and he is knowledgeable and capable of conducting a thorough inspection.
Prompt response by a qualified technician.
Your staff is very professional and reliable. We appreciate how well your staff interacts with us…answering any questions we might have as well as providing us input on how to maintain our elevator system.
Technicians are friendly and knowledgeable,
Elevator works well. Installation was a bit more complicated than expected and required more room for the associated equipment panel than anticipated. That information would have been helpful to know sooner.
Love the lift and the service was great!
Great service and a very dependable, easy to use stairlift for a 98 year old! Stannah is a great product! Arrow Lift is a wonderful resource!
I called your office to have a maintenance check on our chair lift and the secretary told me there happened to be a serviceman in my area that day, so she contacted Chris Underwood and he came that very day to service and replace my batteries.
The overall experience was simply wonderful. Chris was a great guy and performed all the maintenance services very well.
We are pleased with the service agreement we signed up for one year.
Prompt service when we needed repairs
Knowledge and friendly service
The stairlift I had installed for my mother is so helpful and easy to use. I no longer have to worry about her walking up and down the stairs and possibly falling. The staff is always friendly and very helpful.
Lift chair is easy to use and stairs are accessable when not using.
The service has been excellent. The original installation of both units was very timely, well done, and the techs were very clean.
The product has proven to be indispensable. I doubt we could remain living in our home without them because my wife would be restricted to the main floor.
The lifts also help me manage the house because I can move multiple products up and down the stairs without making multiple trips, saving me a considerable amount of time.
If I've had a strenuous day, I use with lift myself every once in a while.
But the main thing is, these lifts have maintained my wife's limited mobility, allowing her to enjoy what our house has to offer, while eliminating a lot of risk. The same is true for my 89 year old mother in law when she is visiting.
Communicates well - good service.
Customer service
Saved the day!
I really appreciate Arrow lift. They came and fixed my residential elevator when no one else would even look at it. We have 2 services in our town and both said there were no parts available and wouldn't come. Arrow Lift came and found the problem, got the parts and fixed our elevator. Not sure a 10 rating is enough they deserve more.
Always nice to hear a voice and not an email.
Your company is a pleasure to work with.
Thank you
First name removed
Excellent service and quick response.
Sturdy, durable lift. Delivered and installed quickly by friendly, competent professional.
Our lift works well and we are pleased with it in our home.
Speedy and the gentlemen that come out are very much gentlemen. Very polite
We love that the lift is helping us a lot!