Customer Testimonials
Awesome. Every experience has been no BS, knowledgeable staff, problem-solvers, works with budget and parts that may or may not have been purchased on-site.
Danny was able to find my wife an excellent mountain bike for my wife. The quality of the bike was also great for the value. They are personable and they do what they say.
Great service during challenging times.
The personalized help
Great customer service
Great shop! Extremely knowledgeable and helpful!
Great place for bike stuff! Friendly, knowledgeable, and fast turn around on install work.
Love my Verve 2, Danny was very helpful and knowledgeable
Quick and friendly service. Employees were very knowledgeable.
The best tune up I’ve had so far for my road bike. Bike was ready the next day. Great service!
Courteous helpful knowledgeable good listeners.
Absolutely great service! Friendly and helpful. Will definitely be back.
The goal to exceed customer expectations and personalized service.
That great products are backed up by excellent service and knowledge.
Great shop!
Service was great and quick.
Friendly, efficient, fair.
Got my bike repaired. Fair price, friendly staff, good job. Will use again in the future.
The sales staff is friendly and knowledgeable. Prices are also very good!
Very helpful and knowledgeable!!
Good guys. Close to home. Good service.
I was in and out quickly. Products are quality and the pricing wasn’t snt too bad.
You did what you said you were going to do and In the time frame you said you would do it in.
The repair / maintenance was great and my bike is riding great
Good and friendly service.
Dan was exceptional in explaining the mechanics, of my new Townie Cruiser!!
I called last Tuesday about the bike, and a few additional times about the bike's performance!
Knowing the high demand for bikes in general, this bike had just arrived in Dan's Shop, I didn't want to wait as I live an hour away, and so I offered to put money down to hold it.
Dan's warm and pleasant response was "No worries come in Friday or Saturday, try it and pick it up if you like it." 😁 Now, where do you find this type of business personality???
I'm from the Midwest and this was truly a wonderful feeling!
Saturday I went in, tried the bike out, made the purchase, along with a few necessary accessories! My new Townie Cruiser, in a light sage green color, is so perfect for street, trail, and the Jersey Shore riding!!! 🌞
Ps This is a Great bike shop with many super bike brands, clothing, accessories, with an
In house repair shop!
Pocono Bike Company is a Super Fine!
Thanks Dan and I will be spreading The Word!
First name removed
Your products were are of amazing quality and great customer service!!! I shall recommend you to all friends and family and can't wait to do further buisness with you guys!! Very kind and courteous!
Great place to shop for bikes, parts, and accessories. Friendly knowledgeable staff.
Nice bike fast sale
Courteous & quick service
Sales person was very knowledgeable and helpful