Customer Testimonials

Friendly and efficient in these difficult times

Tim and Sara are great to work with. They helped me make a bike selection based on the special needs that my spouse had. She is so happy with the bike and excited to be riding again. In the end, it was an easy purchase and low effort on my part. Thanks so much! Gary

Have been buying and servicing bikes with you guys for years and have always been looked after by the staff and owners with such wonderful service it keeps me and many of my friends who I have recommend to shop with you coming back. Really impressed with you service during these challenging times and looking forward to getting back on my newly serviced bike next week.

We had an excellent experience at your store, everyone was knowledgeable, extremely patient and really nice. We felt that you are really listening to our needs and there was a good reasoning behind each product recommendations.

Thank you,

Helpful staff and amazing stock

efficient and quick

Hi there Open longer hours and more days!
Thanks

Very knowledgeable and friendly service!!

Friendly, helpful and efficient

great service, especially in these crazy times!

Westpoint Cycles is the very best bicycle shop in Vancouver. The service it top shelf and sales team are excellent and informative. We never fell rushed and their team deliver on their promises. I will go no where else for our family bicycles. We are all blessed to have three shops on the westside of Vancouver.

West Point Cycles has knowledgeable and friendly service. I’ve been going there for years and I am a big fan.

I really appreciated the continuity of service and flexibility during the pandemic.

Knowledgeable and kind staff.

Great knowledge from staff

A welcomed service on a shift cable - thank you.

You have always been very helpful. Thank you

Sales and service are both top notch, the mechanic always does a great job. Even in these difficult Covid times my bike was ready as promised. Definitely my favourite bike shop.

Friendly, helpful and nice

Proximity to my home and the attentive, friendly staff.

Our service was awesome!Tim was very efficient kind and went through each bikes and told us the features and throughly!

service is superb and staff couldn't be more helpful

Very friendly and flexible associates who go the extra mile!

Time spent with me. Care to ensure I am satisfied with my selections. Have been happy with products.

Professional service and Quality products at fair prices. Not much more that I could possibly ask for - that's why I traveled from out of town to come here. It was worth the effort and would recommend them to my Mother!

Tim and Sarah were very helpful in my shoe selection :)

Very professional and friendly, thanks!

Friendly, smart and know what you're doing!

Very good respect for social distancing, knowledgeable and personable as well! Overall a very good experience, made buying a new bike fun and easy.

Great personal touch and attention to detail. Thank you!