Customer Testimonials

Great staff! We were total newbies and they took the time and answered all our questions. The whole process was very relaxed and easy.

Knowledgeable, sincere and attentive staff, particularly under difficult Covid circumstances!

Go WP Go!

They are the best in the town. They are always my first choice.

I appreciated the knowledgeable staff that answered my questions as well as the excellent work done tuning up my bike.

Good quality service

We bought my daughter's bike at West Point and are supremely happy with the service. The service and the convenience of being close to our home were the deciding factor to take a closer look when it came to buying my own bike. So far my new bike is a joy to ride (I am not a hardcore road racer ..)

Service, expertise, advice - great trio.

Convenience

Tims is knowledgeable and understands our needs. We trust all his recommendations! All of our family members bikes are from him.

Courtesy

The owners are always on sight ensuring that the customers are well taken care of. They have a great selection of bikes for all ages and all abilities. One stop shopping for all your riding needs. I like the fact you can roll your bike in for minor repairs and they will do everything possible to fix it right then and there. If not, they have quick turnaround time on their bike repairs.

knowledgeable and patient staff

friendly, knowledgeable

Chelsea has built a great service team

Great staff and good products

Very helpful, knowledgeable & responsive

Great staff, good selection of bikes and accessories

Very nice people we have been coming for a long time

The staff were efficient, but still incredibly warm, amidst the chaos of COVID bike repairs! When I came back to collect my bike, the person who helped me (regrettably I didn't notice their name) remembered which bike I had left two weeks previously, and was quick to order in some additional gear I was looking to purchase.

I had neglected some much-needed replacements and repairs on my bike through my financially tight student years, but the staff here did a wonderful job making it good as new again, and it's riding smoothly and carrying my faithfully around this beautiful city.

Thanks team!

Great advice from Tim and Sara. Very knowledgeable and very helpful in selecting a new bike for my son.

Service was very good and the products were of great quality thank you very much

Quick and thorough service, knowledge staff and excellent arrangements during Covid19.
Thank you

Well priced, high quality products delivered with professional and personal service where they put the customer first.

Hugh.

Excellent service and range of products. Especially appreciate Tim, who made it a wonderful experience and took the time to ensure we had all the information we needed to buy the right bike. Pickup was also very smooth with other staff members, especially given extra measures taken for safety during the pandemic. Overall great experience and will definitely be going back for any future needs.

Organized. Engaging. Personal.

Feel like you should require masks for now in store—patrons and clients. And be a bit more careful about distancing?

Knowledgeable

Great full service local bike shop.

Super helpful staff

I got exactly what I want.the product is good.the service also goes beyond n above expectation.keep it up.well done!