Customer Testimonials
Love having a shop closer to us. Didn’t care to drive all the way over to Sarasota Cycle. Would like to see you carry more apparel.
Service
Owner and staff are very helpful. Provided us with a complimentary full print catalog for our use in selecting our bikes prior to purchase, allowed us test rides, gave advice on which bikes best suited our riding preferences. Nice to have a decent bike shop closeby here in the Ranch, too.
Great customer service and expertise...
Good quality product, but limited inventory which is understandable for a new business. Good service from the dealership owner or employee. crowded parking area and high priced products, but it is to be expected considering the area and neighborhood. Friendly and prompt service.
Knowledgeable personnel. Interested in customer service.
fast friendly service
I brought in a bike not purchased from this store for a service. My 10 year old is not gentle with his things, evident by needing the service. Spoke with Matt, the technician and he explained everything he was doing to do fix the bike. While in service, Matt noticed a few other things that needed attention and he corrected them at no additional charge. Was able to meet Dean the owner and had a great conversation at check out time. Had a wonderful experience at this Trek location and definitely would recommend for service. They also have a great selection of bikes for the whole family for any type of riding style. Thank again Matt and Dean!
I had a simple problem - a flat tire - that was repaired quickly and efficiently.
Dean, I believe him to be the owner, is very customer service oriented. He knows his stuff and the biking world. He takes the time to answer questions and is very pleasant. The products are great, but the pricing, I feel, can't compete with prices in places like Amazon, PlanetCyclery, etc.
I've already referred one customer and I believe it led to a sale.
I took my kid’s bike in for service.
The turn around time was quick, they took time to explain to me what they did the the reason why the problem happened in the first place and how to avoid it.
The staff was knowledgeable and kind. Service fee was very reasonable. I would definitely recommend this place!
What a pleasure to find a bike store with friendly service. Dean does a great job making you feel like a priority.
Very friendly helpful informative staff
You guys do the right thing!!
Great people.
Dean, the owner is personable and knowledgeable. The service and labor costs are reasonable.
Great friendly service...
Dean at Trek of Bradenton is very knowledgeable and I like his low key approach. I also like the fact that I can depend on the quality of a Trek bike.
Great customer service and friendly knowledgeable staff. Nice choices of bikes!
Friendly, knowledgeable staff. Good product selection
Speed and friendliness
Nice people to work with selling a great product. Lots of customer first thinking.
Convenient location, friendly and efficient service
Personal service with a genuine interest in making sure you left with the issue resolved
Prompt and expert service.
Individual customer attention
Friendly service and great selection.
personal service
Friendly
They were very professional and were able to do the necessary adjustments that I wanted on my bike and go it back in great condition.