Customer Testimonials
I had a repair done to my bike. To the nice guy who helped us I say thank you!😊
Great reputation and knowledgable store owner.
Tailored the right bike for me
good service. somewhat limited product selection.
Everything!!!
The ability to order Trek accessories
Prompt, efficient and reasonably priced service!
Very knowledgeable and fast service.
A great explanation of the bike rack we purchased along with other useful info re Trek bike tours. Really nice staff.
Quick service at a reasonable price
Great service
Great service, reasonable prices. Very clean store with nice products and bike service needs.
Appreciated Dean's assistance with my insurance claim to obtain a replacement bike. No red tape. I did not know about Trek's replacement policy, but Dean did. He handled the details without extra compensation. Also appreciated the excellent setup of the replacement bike. Terrific service; excellent, helpful staff.
Very professional and knowledgeable service
Took the time to help me make the correct decision without pressuring me
Dean and Matthew are very helpful, and provide great customer service. This new store is growing and should do very well. We will continue to be customers after a great experience purchasing a new bike and accessories.
They were very helpful
Excellent tune-up.
great price.
I was having trouble with my gears, but a tuneup made it good as new. Friendly, knowledgeable service. Love my Trek bike and my next one will definitely be a Trek also.
Knowledgeable staff. Great customer service. Dean is extremely helpful.
Great customer Service . Fair pricing.
Excellent customer service and products. Will definitely visit the store again and recommend it to others.
Prompt, professional service.
The service was great. Went out for 100 miles today.
Very good service and customer service
Dean took the time to find a replacement wheel for my 20 year old Schwinn bike that matched the one I bent.
The person that tuned up my bike gave me great feedback on it's condition and when replacement brake pads would be available.
Both Dean and his "Tech" explained options for a future bike upgrade / purchase.
Good customer engaement.
They were very professional and were able to do the necessary adjustments that I wanted on my bike and go it back in great condition.
Love having a shop closer to us. Didn’t care to drive all the way over to Sarasota Cycle. Would like to see you carry more apparel.
Service
Owner and staff are very helpful. Provided us with a complimentary full print catalog for our use in selecting our bikes prior to purchase, allowed us test rides, gave advice on which bikes best suited our riding preferences. Nice to have a decent bike shop closeby here in the Ranch, too.
Great service! Pick up and drop off was appreciated. Things were fixed that had been an issue with it since I bought it over 10 years ago.
I’m thrilled. Thanks so much.