Customer Testimonials
High quality merchandise and experienced, helpful personnel. My last purchase was just a mirror for my fiancé bicycle, which I installed myself out front. I’ve used many of your other services, though, including a tuneup for my bicycle.
Clean shop, convenient location. Quite knowledgeable staff, prices and selection very good.
Great service, friendly and knowledgeable staff, with a great product, would highly recommend for all your biking needs.
Very welcoming place, they were extremely helpful, they answered all my annoying questions with a smile on their face!! And I became a member of the lifetime flat offer!
Highly recommend!
Both times that we came to your store, John was absolutley fantastic. Explained all the features, was very patient and also allowed us to tes tdrive the bikes. After the purchase was made he made it a point to come out to our car and load the bikes in the car for us.
Great service.
Ralph, Scott & Zak are awesome to work with. They do not use high pressure sales tactics when you are looking at the bikes. They give you their input on what they see with the different bikes. They built my confidence in them so much I have purchased 5 bikes in the last 3 months. Also had a blow out on my MTB and brought it in hoping to get it fixed ASAP as my grandson was visiting for only a few days and wanted to spend as much time riding as possible. They fixed it right away and I was able to get back out on the trail the same day. I love dealing with professionals in their craft. They are not salesman, they are guys who love to bike and they just get to do the thing they love for a living.
Repairs were thorough and well done. Appreciate the work!
Great team and knowledgeable
Immediate repair services.
Helpful and very friendly day staff
Large inventories of quality products
Helpful staff
Black Friday Sales??
Jeff took a lot of time explaining bikes for my wife and myself. Let us ride a few different bikes.
Fast and accurate
The customer service at the Dani Dr location is exceptional.
Fast, friendly and efficient service. Fabian and Jeff are a great team.
The sales people and tech people are knowledgeable and helpful
Quality of products and workmanship, and proximity of locations
Staff was extremely helpful.
Giacomo and William were both extraordinarily helpful and knowledgeable about purchasing the right bikes for me and my husband!! And they were able to transport the ideal bikes for us from another one of their stores really quickly, which was very helpful too as they were a surprise gift for my husband
The staff was very accommodating and knowledgeable.
Great staff, service and product!
I always have great service on my bicycle. Giacamo is a great mechanic. I trust him in servicing my bicycle and changing out my tires. He even helped me change the cleats on my shoes when I could not remove the screws from my old cleats. I would not take my bike anywhere else!
The person that waited on me was wonderful and educational and kind.
I was in and out all fixed up in less than an hour
Everyone is knowledgeable, friendly and helpful.
The staff will answer any question and they’re not upset that you try out the bike without a purchase.
I went there to look, they took down the bike and I rode it, asked questions and left.
When I returned again I took the same bike out for a test ride, then asked for a different one no problem. I ended up buying the second bike I took for a text ride after being there for a bit asking questions.
I would recommend this bike shop to anyone who is interested in purchasing bike.
Very knowledgeable and friendly staff
Great service!
Very friendly and helpful business. Had my flat tire fixed in no time!
I had taken my bicycle to another shop and they only addressed one of many issues. When I came to Trek, John went over the bike thoroughly while I was there, gave an estimate and let me know which parts needed to be ordered. The repairs were completed in a reasonable time and the bike looks and rides like it’s brand new.
Logan always does an amazing job when I have a pricked with my bike
I forgot this name- the older man at the front. He was phenomenal. He put in my cleats for no extra charge. He went above and beyond when he explained how to put my feet with my shoes into the bike pedal and how to remove them. It was so very helpful when I took spin class the next morning. He was knowledgeable, talented and professional. He was very passionate about his job. It was refreshing to!