Customer Testimonials
Skype friendly and fast
Great service. Good products. Competitive pricing.
Very well trained, helful and professional staff. And attentive and kind too!
Helpful service and Trek was open on a Sunday morning.
Your team are good and I trust them on doing good.
Fair prices, and good service
the technician took my bike and made a list of items needing attention. he said it should be done before end of day. 3 hours later they called and said it was done. the bike was tuned, washed and everything completed.
Great service. Staff if very focused on customer service and very knowledgeable about bikes and maintenance.
Professional and quickly done
Sales rep was knowledgeable and helpful
When you entered the shop everyone was friendly and answered your questions.
Jack very knowledgeable on E bikes, helpful.
Quick turn of inventory, same day delivery.
Pricing of 23 e bikes very nice.
Appreciated
Dear Trek Bike Shop of Boca Raton Team,
I am writing to express my utmost satisfaction and gratitude for the exceptional service I received at your shop recently.
From the moment I walked in, I was greeted with extraordinary kindness and attentiveness. The team's professionalism and swift handling of my needs were truly remarkable. I can confidently say that your team is the most polite and knowledgeable I have encountered, not just in Boca Raton, but across all of North America.
Your dedication to customer satisfaction is evident, and it makes a significant difference. I will be recommending Trek Bike Shop of Boca Raton to all my friends and family for any bike-related needs.
Thank you once again for the outstanding service. Keep up the fantastic work!
Best regards,
Serif Kocoglu
Awesome bikes! Scott and Ralph are the best people in the business.
quick, easy, helpful. great staff
Great service and price's -awesome place for bike service or purchase.
Perfect customer service and fast work.
Greetings, Your man Jacob was very knowledgeable and professional. The continued updates to my older bicycle has improved my riding. I thank you, Michael E. Hyde Vero Beach
Expertise of staff.
The personal attention I was given to a difficult issue with My Madone was above and beyond what I expected. My electronic shifter was not working and the battery would not hold a charge. Travis and team worked on the problem until they figured it out and it took some time to do so. However, the problem appears to now be fixed. Because they had my bike for quite some time, they gave me a tune up at no charge. They did not have to do that. I was not upset that it took a long time to figure out a difficult problem with the shift system. Bottom line, their customer service is superb. They are experts in bike maintenance and repair. The way they treated me had made me a customer for sure and I am spreading the work.
Helpful employees, great selection, great service
Very helpful & knowledgeable about their products. I needed covers for our 2 amazing Townies and as promised, had them transferred to them from another store and notified me when they arrived promptly. Well done!!!
Great service,
Your customer service was great… very friendly and knowledgeable … thank you!
Good employees who are courteous & knowledgeable.
The guy that helped me didn’t try to over sell me. The bike I was looking at he just told me it was a great bike and I’d be very happy with it and I am. Friendly guy and great service. Highly recommend this place.
Tires
Friendly, courteous customer service.
All great and what gives service and performance awards
You guys are great! Customer service top notch. I've recently moved to south FL. and bought a bike at your store. Been in a few times for flats and tune-up. The courtesy and service results in me being a loyal customer! Thank you guys
Great service knowledgeable