Customer Testimonials
Everyone is so friendly and service has been excellent when I had a tune up.
Always have a good experience at Trek Naples!
Very polite and informative
great crew knowledgeable and personable
Friendly, and knowledgeable service. As far as the brand, Trek is simply the best.
Most of the staff are nice and friendly
Rich and the team are great sponsors of the Hutchinson Island Tri Club. They have some of the best mechanics. Very knowledgeable and never any issues with the work they do.
Very fast and friendly service. I brought my wife's bike in because of a flat tire. Before I even gave my name and phone number to look up the account, the bicycle already had the wheel off, and he was starting to pull the old inner tube out. The entire process was about 5 minutes. I had intended to drop it off and come back later. The guys at the store had other ideas.
Thank you for the great service.
Very Good
Awesome bike shop very professional gave me a really good estimate did exactly like they said they would do in a very timely manner. I would highly recommend this establishment.
I like that they will come and pick up our bikes and return after servicing them for a fee. We recently took both bikes for what I will call a tuneup just like you would do with your car. The bikes ride and shift so much easier now. And they cleaned the bikes and they looked like new again. No messy grease . Very nice guys working there.
Had my bike in for service . Logan did an outstanding job .
Top shelf service and products
Good customer service
My flat tire was repaired right away and off I went! The staff is friendly, helpful and professional. Thank you again!
Check them out, they are great for all bicycle, cycling needs!
Great honest customer service. Responsive. Texted me when bike repair was ready.
People were friendly and helpful but I live on the east coast and nj
Great place and great customer service. Very helpful in solving my bike problems. And Trek bikes are terrific.
Super friendly, love their "flat club"!
What I liked the most was the professional knowledge .
I also was surprised how friendly and good you served us as new customers.
Thank you for that and we will always be customer from now on.
Best regards
Mike Maier
Customer service…guys answered my questions quickly and made sure the product I was looking for was available in my size before I drove there.
Service was excellent. Clerk was very attentive.
Michael spotted me on the road with an improper bike fit. I came in to see him and had my biked totally tuned up by Logan, then when finished Michael helped with my seat adjustment. Great shop and employees.
Good stuff there. The guy who helped my finance with her helmet was very likable and good at his job.
The service was fantastic, I was a first time customer and the experience was excellent, they took the time to get me on a bike that fits all my needs and one that I’m very happy with.
Very helpful man to help me pick a helmet out for my fast two wheel scooter 🛴! I will be buying another helmet for my trek Marlin when I get home to Chicago! New for scooter is staying here with scooter 🛴! Thank you so very much .
Monica was amazing. This store was excellent to deal with.
Always excellent service! That matters most!
Excellent, friendly, knowledgeable service.