Customer Testimonials
Very friendly
very professional and helpful
The products and service are excellent!!
The technician was very nice and helpful.
Sales staff is most helpful and friendly.
Fair and good value
Great products and helpful staff.
Very helpful and responsive
Great customer service
I walked into the Trek Bike store in Coconut Point with an old bike that needed repairs. By the time I listened to what needed to happen, I realized I'd be better off with another used, but in much better shape, bike. Ryan was able to point me to a much better price for not much more than it would have cost to fix up the old one. I'm very happy about my new, used, bike.
Tony did an exceptional job explaining the principle working factors of the EV Townie - we are so delighted with our new bikes.
The attendant was very good and had a great customer service attitude!!!
Everyone was helpful
Service was fast, informative, friendly and reasonably priced. Would not hesitate to return for products or services.
Ryan.
Ryan and Elvia were very helpful in helping us find the right bikes based on our riding experience and type of riding. An excellent buying experience overall!
You all are very knowledgeable about bikes and their equipment. You are always very courteous and friendly.
Service has been incredible and consistent over the years. Very friendly.
I took my bike in as the back tire needed to be repaired. Monica retrieved the bike from the SUV, fixed it right away and carried it back to the SUV. What excellent customer service. This was the first time I ever used Trek and now I would highly recommend them.
Quick turnaround and friendly service
The people where helpful and friendly
What amazing service this store provides. Jeff, John and Monica all are attentive, knowledgable and extremely willing to work with the customer. This is what a bike shop should be!
Trek Townies are easy to ride. Service people are always very helpful
I recently submitted a negative review that I would like to set straight. My negative review was not justified as I found out more information with time and understanding,,,that it was out of their control and they did follow up. Please excuse the previous email. My apologies to the staff.
Marcus Gustafson
Excellent and fast.
Fast service at a reasonable cost.
All good thanks
good products—-great servicr
Great selection to choose from. Extremely helpful staff
Service is awesome! Everyone that I have ever worked with has been pleasant, knowledgeable and helpful. I’ve brought my bike there when other shops couldn’t fix the problem and now I bring all of my bikes there!