Customer Testimonials
People were great.
I bought this trek bike 1 year ago and am only in FL part time.
The pedal fell off????
Should not use cheap plastic parts for something that has great impact applied to it.
Really disappointing
Great guys! Great job! Very reasonable.
Great customer service
Good quality tires and reasonably priced.
The sales and service people have been wonderful
Fast and friendly Service
Fair pricing
Excellent friendly service. So glad to have them near us.
I was greeted as soon as I walked in the door. Told them what I needed. Was given choices and what they recommended. What I came in for was taken care of quicker than I thought. Very professional.
I walked in - I hardly had to wait - and Scott fixed my flat and gave bike a good once-over - impressive ...... but I knew that - been coming to this store (both locations) for years !!
First name removed Piag.
Grear customer service.
Tony was great!
Great job tuning up my bike
Nick and John were helpful and fixed my bike on the spot, thank you!
They always treat me like I’m the only customer. I have always recommended your store to anyone needing any bike work.
Staff professional and got my bike fixed right on the spot so I didn't have to come back another day to pick up very happy 😀
Friendly and knowledgeable staff.
Great friendly and knowledgeable service
Great store and fabulous staff
Trek Boca was excellent. I took my son’s bicycle in for a flat tire service and they had the repair fixed in about 10 minutes. I thought I would have to drop the bicycle off and pick it up hours later but they took care of the repair immediately. I’d definitely recommend this location for bicycle sales & service.
Always get great service.
Great store! I went in looking for a new bike but wasn't sure exactly what I wanted. Jeremy asked me a few questions and then directed me to a couple of bikes that fit my needs. He ordered the bike that I wanted and then once it came in he helped me accessorize it. Jeremy is very helpful and knowledgeable about the Trek bikes.
Always available, even on short notice. John is always so pleasant and helpful. Staff is informative and congenial. We’ve always had great service on repairs or purchases
Had two bikes servcoed. eacj cp,[;eted
Professional, friendly staff…..fixed our bike in a very short time.
Staff was friendly and very knowledgeable
I had a defective tube that I ordered online from Trek. As a snowbird with time to go home nearing, I traveled from LaBelle to the nearest Trek store in Fort Myers to return the tube and purchase a new one so my bike could travel home. Jeff was very helpful by filling out the return on his computer and selling me a new tube.
Thanks for the great customer service.
Love the bike!! It’s lightweight and very comfortable.
The sales rep at the store (Ivan) was very helpful and kind
Quick and effective service!
Went in there to buy two bikes and the sales woman, and I think he might’ve been a technician. We’re both so helpful and narrowing down what I really needed for myself and when I was going to use the bikes for I would recommend the store to anybody I had a great experience.
Awesome and passionate people and super friendly.