Customer Testimonials
Friendly and knowledgeable assistance.
Knowledgeable staff
Service was excellent!
Products in stock.
Friendly, enthusiastic and thorough! Very happy! Thanks guys
I really appreciated t service. Especially that he put the cleats on my shoes for me.
Efficient and friendly staff
Everyone Was Nice 😊🤟 The Problem Was Fix With A Smile
Store employees are friendly & professional. Service work is excellent. Thanks Marlin.
They had the part I need, friendly and knowledgeable - answered questions I asked about new bikes
Great job and finished quickly
Friendly knowledgeable techs
We have service contracts on two bikes, one of which is a 2008 Trek FX 7.6 with more than 25,00 miles that looks and rides like a brand new bike... largely due to the serve provided by the Estero Trek service team. They also have provided great service for the 2021 Giant Fastroad.
Service needs are communicated by the team but no pressure applied to get immediate fixes.
All staff is friendly and knowledgable.
Great store with a great service team.
Awesome service.
Friendly, helpfully, quick service and for sure.....Trek is a great product....I would always recommend not only the product but the Naples store.
I thought Ivan, the primary sales person was outstanding. Knowledgeable, courteous and good technical knowledge. The gentleman that assisted me when picking up the bile was also very helpful.
Competent customer service with help and a smile.
Helpful staff!!
Friendly staff, knowledgeable.
Wow! Awesome! Came in 2 hours before closing and both team members resolved my problem and I’m extremely pleased with the outcome. Couldn’t ask for more!
Great service! Very friendly and knowledgeable. Outstanding customer service.
The service was excellent Chris and Alex were very professional. I recommend Trek Bicycle store to anyone needing service.
Overly helpful staff.
You guys did a very good job on my wheelchair tires and you were very polite to my wife. I thank you for that. I recommend you guys highly
Amazing service!
You took care of my needs very quickly and explained everything to me in a manner I could understand.
John was fantastic in answering questions and preparing my new bike for pick-up. Thank you to the entire team at Trek - Stuart.
I am a loyal Trek rider. These guys have everything I need including really good advice. The service department is the best. I'll never go to another bike store as long as I live in this area. Thanks to the entire team
This store is the "real deal"! The employees here are truly helpful and cater to newbies and long-time cyclists with skill and patience. I'm so happy to have this store as my go-to cycling shop.
We have had Trek bikes for years. The service in their locations is always top notch. I’ve been coming to the Boca Raton location now for a few years and they are always helpful. We appreciate your help!