Customer Testimonials
very friendly and helpful . would recommend to anyone!
Randy was very patient during my fitting as I'm a larger than average rider. He explained the process as he was performing the fit. The entire staff are helpful, knowledgeable and personable (not elitist). I will recommend Stadium Bike - West to anyone who asks.
Chris and Tyler, who waited on me, were helpful, patient, & informed. They're very easy to work with. Trek makes a great product and the service and attention I got from Chris and Tyler matched that quality. The Sheboygan Trek dealership is a fabulous!
Prompt friendly helpful advice and service EVERY time.
They were open and busy on July 5 yet took the time to fix my flat tire as soon as I arrived.
Fast, friendly, and quality service!
Great customer service!
Had my tires in stock for my bike-they fit good
The only thing I could say is you need to keep more tires in stock
The service was good and knowledge was good and I would definitely go back
I had my bike service since it hadn’t been used in quite a few years. The only think it needed was wrap inside the tire (don’t know what it was called) and then to see if the gears were working correctly. I was happy with their service.
Thank you.
Always get what I need!
Employee knew exactly what we needed and where in the store it was, and was very friendly and helpful.
Customer service is great!
Friendly, understanding employees.
They are smart, they know everything bicycle, they are fast, and they are honest.
Great sales and service
I was very grateful that my grandson's bike could be serviced while I was in town running errands.
Friendly knowledgeable staff.
Team Very professional and helpful
Like the technology of TREK bikes
great help
Trade in orogram
Excellent experience selecting a carbon fiber bike, accessories and the newly released Thule Outpost 2-bike rack. Randy was very helpful in explaining the different products available, which provided me with enough information to make a great selection. His low key approach and dry sense of humor made this entire experience a delight. Leah, who works on the repair side is very good at her craft and went above and beyond in fielding a call when i was at home and couldn't figure out how to remove the rack. This entire experience speaks volumes of the integrity and expertise of Randy and his team. I've been to a few other bike stores in the NE region, and am confident Stadium Bike leads the way in customer service.
The guy helping me was great. He's looking up parts I'm looking for even though they're for another brand. This is my go to shop now.
Helpful staff
Quality products and great customer service
Great service and like the bike pump we purchased!
Excellent service
Josh is always super helpful and his expertise is much appreciated! I know my bikes and I are in good hands with this team! :)
I always receive prompt, courteous and expert service on my bike.
Great bikes! Helpful salespersons! Quality service and repairs!
Unbelievable service. Knowledgeable and kind, on short notice fixed my bike with the most professional service. Recommend above all others