Customer Testimonials
Great customer service. Helped with a difficult situation
Staff was very knowledgeable and extremely helpful with purchase of oa Troxus w-bike and Thule car carrier.
Great service
The employees are super helpful and knowledgeable. I am new to biking and they took the time to answer my questions.
Quick friendly service
Great, friendly service!
Nice quality and variety
Always looking out for your best interest.
follow up and offered loaner
Prompt, professional and friendly staff!
Fast and easy
You service people on the spot, especially dealing with flat tires.
Charle did a very good job
Always informative, thoughtful and exceptional service!
Outstanding service! Granddaughter loves her new Trek.
Thank you!
Kim
Good service. Nice and friendly staff.
I am new to biking and the employee took time to answer all my questions and make recommendations.
Friendly Staff
Randy and Josh do excellent work with our bike fleet of 40 at Seymour High School!
personalized service
Quick honest, reliable and quality service. Thanks, Charlie.
Very close to home and top of the line parts.
All things Trek! A friendly and knowledgeable sales & service team makes the buying experience very fun. Excited to ride my bike everyday!
I spoke to 3 different people to fully execute the service needed on our bikes. All three were very professional and worked to accommodate our time line and schedule. We have never had a negative experience with the Trek Bike Store in Wausau!
The technicians, Josh and Coope, were very professional and upfront about what needed to be repaired. Was also greated warmly when entering the store.
I need a part for a non-Trek gravel bike. Chris was able to identify the part I needed and was aware that it was in stock, even though it was in a drawer behind the counter. Chris was helpful and friendly, and is the main reason I give this store the highest rating on the scale.
Very prompt service. The staff is always great
Friendly service
Knowledge, personable, and helpful.
Great bike shop and the work performed on my bike was good. Overall communication and follow up was great.