Customer Testimonials
helpful
Staff were wonderful to work with and helped with some of the decisions on accessories. Build and setup were spot on and accessories were installed before picking up the bike. I have been recommending The Trek Store and Trek bikes to everyone interested in cycling.
Kindness and done in a timely manner
Prompt service & very helpful.
Trek makes a high quality bike at a decently affordable price. The guys in the store are helpful but not pushy. For a novice that doesn’t know much about bikes I didn’t feel pressured into spending a lot which I appreciated.
Excellent service at good prices. Very knowledgable staff as well. Always willing to offer knowledge based on their experience and joy of biking.
I would give those guys an 11 !
Impressed by service technician’s depth of knowledge.
They stand behind what they sell. Always great customer service.
Took bike in for repair. Process was quick and easy.
Great products and great service. 10/10
Takes the time to explore options.
Knowledgeable and helpful. Found what I needed and had it here quickly. Answered all my questions, even those not having anything to do with the service but related to my bikes.
Knowledge staff that are friendly. Have products that have a trusted history
Excellent and knowledgeable staff. They were able to help me through all of my questions and helped me along every step of the way to purchasing a new bike.
Fast, quality service!
Very knowledgeable and pleasant staff.
Great service when they did maintenance same day
Very friendly staff
Fair price great service
I was very pleased with the fast service and attention spent on getting my bike back in working order. The people in charge are knowledgeable and very easy to work with.
Manager"John" was very helpful and congenial: I was a newbie and wanted a good fitting, entry level road bike. John fitted me perfectly to my first road road bike. Prices were right. I look forward to advancing in skills, fitness and an up scale Trek family road bike in the future. I've been riding my "old" trek xc830 mountain bike around the neighborhood ,enjoying it and wanted to stay within the Trek family.
The level of knowledge and professionalism is top notch. I purchased the Marlin model a few days ago. Everything was explained to me, end to end. Helpful suggestions and recommendations were also a great part of the ‘experience’. This is not like going somewhere and saying, “I’ll take that one”. The whole process was an experience as I learned a lot about my new bike!
100% Satisfied!!
Very knowledgeable and friendly staff.
Very customer oriented
Prompt and honest information and service.
Awesome awesome service and friendly people working there.
As always great service! Matter of fact it’s the best customer service I’ve seen in a long time. Keep up the great work! You guys are awesome!
The Stadium Bike representative was courteous, listened to my grandson's bike problem, and asked to see the boy's bike. With a quick adjustment, he corrected the problem, issued a bill for the task, and the bike has been ridden with no problems at all. He offered to help return the bike to my car, but I handled it myself. That's what I call service, great service... - Steve
Customer service was awesome. Stopped in to have my cable looked at and they fit me in on the spot. It was fixed and I was able to bike on Friday. Much appreciated.