Customer Testimonials
Amazing! He helped every step of the way and even stayed late to ensure everything was done correctly and in a timely manner!
When I walked into Phat tire I was immediately welcomed by multiple staff and since I do not have much knowledge about bikes, I was glad to be helpful by such kind people, especially Tracy who walked me through the process of getting bike shoes and clipping in/out. Great service ma great people!
Conveniently located near the trail and great customer service. Top notch products!
Always go to Phat tire when I go to Bentonville. Great service!
The friendliest Phat Tire location I've been to. They went out of their way to be helpful. They made a quick adjustment to my partner's bike while I picked up some essentials for me bike. Very appreciative.
Helped us very much, great service.
The guys who work there are always friendly and helpful. Anyone who asks me for a recommendation on getting a bike repaired i tell than to go to Phat Tire BA.
I wish they had more inventory of bike accessories!
I was riding the greenway with friends and my bike was not shifting properly. We stopped at Phat Tire in Springdale where we were greeted with smiles. Andrew quickly got me back on the trail and my bike shifts perfectly. I am grateful for the Phat Tire community in NWA.
Every body is real friendly
Kind, friendly staff, good selection of options available.
The staff were VERY helpful, friendly, and patient. Didn't feel rushed and genuinely felt like they were there to provide the best advice. Also, were VERY fast in installing new handle bars. Appreciate the quick service and they even led me out of store and held door open since I had my bike with me (Bentonville branch).
Great service!
Great bike shop. Quality and efficient products and services.
I appreciate that you take time to help all of your customers equally, regardless of their bicycle knowledge or bicycle type or experience. Truly you have the heart of a teacher.
The staff are always friendly, knowledgeable, and very helpful.
The staff at your store were very professional and met all of my needs.
My wife had 2 flats on Saturday morning and the crew worked us right in. Super helpful and friendly! 👏👏👏
Great service and quality products!
My tire was flat this morning after a wheel change yesterday. Will bring it back today. 😟
Employees were easy to talk to and helped me find what I was looking for immediately.
Ben was great! Hewas able to fix my bike quickly and make some great recommendations for an improved ride. It's people like Ben that makes me only want to come to Phat Tire for all my mountain bike needs
Thank you again Ben for your wisdom, kindness, and quick fix
Friendly and helpful salesmen. Knowledgeable about all bike styles
Grabbed a simple product and Kevin at the store was very helpful, kind, and insight on what we talked about. Great experience and happy to come back!
Friendly, knowledgeable, and quality service!
Edmond and Bentonville locations!
Excellent staff and service
Phat Tire is a really great shop. Everytime I'm in Bentonville I stop by. I've bought all pads, bike parts and maintenance items and everytime the folks at the shop haven't steered me wrong.
I was looking for a specific saddle which wasn’t stocked at the downtown Bentonville store. Your team member was very helpful in putting in a special order. It came in a week earlier than expected and I was notified promptly. Also very happy that I have 30 days to try it out, although I rode on it yesterday and it’s a keeper.
Good selection, friendly, knowledgeable, helpful
Quality bikes for rent and great service.