Customer Testimonials
Of all the shops we visited, and bikes my son stood over, Cory was the only one to ask some questions and adjust the suspension before we test rode. It was a low pressure pleasant buying experience. Also great that Trek offers a discount to NICA riders! Wish more brands would do the same.
Incredibly helpful team! Thanks so much!
Cool staff and great knowledge
Very helpful with everything, will definitely be going back soon.
First time visit. Staff was friendly. Service was quick and I was called when it was done.
Thanks
Friendly, helpful staff
Phat Tire has a great crew who are super friendly, very knowledgeable and take very good care of you. They performed a full service on my road bike and did an outstanding job. I highly recommend Phat Tire of Rogers.
Great staff.
Clear communication, know their way around a high end mtb, and quick turn around time
Great prices and great customer service!
Excellent service and advice on what I needed to buy. Helped me a ton with my tubeless tire and brake bleeding questions.
Friendly and helpful employees
You all always are friendly and give quick quality service on all 4 of the bikes I’ve taken in there.
Convenient locations throughout NWA combined with knowledgeable and friendly personnel make Phatt Tire a top choice for all things related to cycling.
Y'all quickly fixed my bike and got me back on the trail in a timely manner. I need a replacement swing arm and Phat Tire helped get me a crash replacement from trek. They also were very quick about getting me the parts needed and installed. They also replaced some other worn or broken components for a great deal and for a very reasonable service rate. Overall, very pleased. Much better than the last bike shop I frequented.
prices were competitive with other online retailers and the personal service and overall energy of all employees was welcoming and extra helpful
Super friendly… great service! Quick and easy! No judgement bike shop for every day riders
Great mechanics, instant repairs, plenty of help & recommendations, 10% discount for NICA riders & sometimes great deals.
They had what I needed in stock and were very knowledgeable. Service was exceptional!!! Real bicycle people!!!
Errthing
Great staff. Fairly priced services. Excellent results.
Both people working there were extremely nice and helpful
Great shop service and repair communication at the Broken Arrow store.
I just got my Marlin 5 Gen 2 bike yesterday at the south tulsa location. I am very proud of my bike, the customer services at the shop was tremendous. I would definitely recommend anybody who wants learn or just wanna get a bike and ride this place is definitely the place to go. Can't wait to come visit again.
Rented a bike for greenway. They were extremely helpful and fitted me the bike for me before I headed out. Great shop and great service. Highly recommend.
Great
Your service is wonderful! The staff is very knowledgeable and friendly. I am very happy with my grips, they have saved my wrists! Thank you!
Seth is the man!!! He deserves a raise.
We are loyal Trek customers and your sales and service personnel are knowledgable, helpful and approachable.
I want to take a moment to extend my heartfelt appreciation to the incredible team at Phat Tire of Springdale. As someone who within the last year has become a strong believer in the power of two wheels and the open road, I can't express enough gratitude for the exceptional service and dedication you've shown.
As I reflect on the countless rides I've enjoyed, The Springdale shop plays a pivotal role in making it possible. So, from one cycling enthusiast to another, I extend my sincere gratitude. Your work does not go unnoticed, and your contributions to our community are immeasurable. Keep pedaling onward, knowing that you've earned the admiration of one late learning cyclist.
With appreciation and a zest for the ride ahead,
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