Customer Testimonials
The staff knew the exact product I needed to order and it got to the shop faster than I expected. I was told it would be 3 days to install but I got the call a day earlier saying the bike is ready. Kevin and Carson are always more that helpful
Very friendly and knowledgable staff. They took the time to listed to what we were looking for and found us the right bikes and gear for our needs. Originally went in just to buy 1 bike, ended up leaving with 2 bikes and extra gear. We will be back for sure.
People who work there are reliable, professional, great service. Quality products.
I think every single person working that day asked if they could help. Best service I've received there.
Helpful service!!
great people and products
Only quality products and kind people !
I genuinely felt like family the moment I walked through the door. They helped fit me to my new bike, new gear, and educated me on how to maintain and adjust the bike as I break it in. The only downside is they are moving locations and I'll miss their spot for Tulsa Tough. I would 10/10 recommend this place!
Great service
Excellent service in obtaining and purchasing products with exceptional follow-up - I will be back.
Super helpful and informative!
Excellent
Grayson was a good dude! Appreciate him and customer service!!
Friendly service.
Mark, Max, Kent and crew are always friendly and quick to repair whatever I have broken. PT Fayetteville is my go-to bike repair shop. Also an excellent authorized Trek dealer.
The personal touch from the people.
Customer service is top notch
Ben and the whole staff were extremely friendly and helpful. 10/10 would recommend to anyone looking for parts, service, rentals, or bike purchase in NWA! Willing to help diagnose bike problem. Made sure rental bike was perfect.
The coffee shop inside was great too!
FAST service!!
Service department is awesome- I have visited several bike shops in the area in rank phat tire number one for sure
Helpful staff.
Mike and the guys at Phat Tire Fayetteville provided expert advice with my telephone order for a new bike. They are super frendly to work with.
Professional
I liked everything about my visit: the service, the products, everything! I especially like th young man who worked on my bicycle. He was knowledgeable, helpful and friendly.
Ce. Sparkman
Courteous, professional, and helpful. They went above and beyond to make sure I was able to get my boy a bicycle for a decent price. They were friendly and welcoming and answered every question I had, and even ones I didn’t. This is now my go to bicycle shop and repair center.
I enjoy talking and listening to the employees at the Norman facility. They know their stuff and have helped me out on a couple of issues.
Lifelong TREK fan and multiple owner. I bring all of my bikes there for service. They are always willing to discuss options before making a plan.
It was easy to work with the team downtown. Thank you for the intro and no pressure environment.
Prompt service, knowledgeable staff, good selection of accessories (Bontrager).
Staff was super helpful, did great work on the bike my son got for Christmas. Would absolutely recommend.