Customer Testimonials
Seamless and efficient service. Thank you !
Good service - if rather pricey.
He was really helpful to choose a suitable bike lock for me. thank you!
Good, informative, confidence-building
Always communicate the issues
Knowledgeable and helpful staff.
Staff were very helpful and knowledgable and more importantly friendly and welcoming
Quality products, professional friendly service and advice from a fifth generation family business, serving the discerning cyclist ~ what's not to like, support and recommend???
Friendly, knowledgeable staff. Excellent service from family run business. One of the best bike shops in London.
Staff friendly and knowledgeable. No issues with giving a test ride.
Good range, only stock quality goods and always great, helpful advice. No hard sell!
Brilliant, instant service for my flat & extra fixes on top. Thank you Pearson gents!
William has been a great support to me and my son to find the right bike for him. He was very polite and friendly! I will definitely recommend the shop in Sheen.
Thank you
Atessa
Quick and easy. Knowledgeable sales person
Excellent service and attention to detail. Customer regularly kept informed of progress through service and repair.
Great customer service, top quality bikes and equipment
Fantastic bike (Carbon Audax Pro, 12 years old and still superb),
Unmatched expertise and knowledge.
Super-helpful, friendly service.
High end performance products. Expertise and warm welcome
Very good customer service and Max had very good product knowledge
I love the friendly personal service, the team spirit, the can do attitude and honesty when dealing with supplier delays etc + the product!
I had James (I think) deal with my aftercare issue of getting my gearing 'indexed'. I like to know how things are done and work and he didn't mind at all me asking him whilst he sorted out my issue/s. There was no feeling of being rushed, in fact they advised me as to when was the best time to go into the Store. So really happy with what was done and I ain't afraid to go back if there are more bits that need to be tweaked.
Personal touch
The quality and the fact that it is British. I like the design and clean lines of the bikes I think the Pearson brand really stands out in the bike world offering something slightly different and with an exceptional level of craftsmanship.
Great!
Really great shop with lovely helpful staff and great value for money!!!!
Testing
I found James the mechanic very helpful and knowledgeable. He was offering honest advice and not trying to upsell me
It's great to have a local bike shop that provides excellent, friendly service.
First time
Impressed so far
Friendly
Thanks
Great service, friendly and knowledgeable staff. Local!