Customer Testimonials
Extremely knowledgeable and helpful staff.
You had the products i was looking for at the price i was willing to pay.
The bike shop does a great job. They know what they are doing.
Tire replacement was done sooner than expected and performed perfectly.
It is a great store with a wide variety of quality gear.
Friendly staff and a good variety of product.
Products are good quality and the service was also very good
Love my bike & customer service has been great!
Jared is a wonderful sales rep. He answered all our questions, was courteous, patient and knowledgeable. Our brief encounters with other staff at Idaho Mountain Touring made it clear that good service is part of the culture there. I will be a repeat customer.
Kevin
Super easy transaction and item in stock.
Great selection of quality brands
Kind staff and a great community
Knowledgeable staff and great products
The bike shop staff are friendly and helpful and always has the parts I need in stock..
Brands, quality, friendly staff, atmosphere
Super friendly staff. Quick to help out on minor repairs like flats and such. Very knowledgeable. Matthew Beford
Service was very excellent.
Good expertise and recommendations. No commission sales staff. Bike works really well. What more can we ask for?
Easy to schedule bike service/repair. High quality of work.
I've had very bad luck with finding a good backpack for thru hiking. I thru-hiked the Colorado Trail as a beginner with a backpack that was too small for me, because men in outdoors stores have looked at me and assumed I'm a small -- and I still have neck issues because of it.
I finally have a backpack that fits me! It's because I had the good luck of going to Idaho Mountain Touring, and a knowledgeable woman helped me actually find the right size for my body. For outdoorsy women, it seriously makes such a difference when a woman can help us with finding the right equipment to buy, and doing the work to find it, instead of assuming what we need.
Great staff. Wide variety of brands and gear to choose from.
Thank you
Jared at the Downtown store, and Ryan and Max from the Meridian store were very capable and supportive in helping my husband and I navigate the 'new' world of electric bikes. We love our Gazelle bikes and appreciate their expertise in helping us finalize our choices. We highly recommend this store!
The guys in the shop are nice, helpful, and will spend time with you to address question. Good people.
All the guys in service were very helpful.
The service was great and the staff friendly and knowledgeable.
Cool place. Cool people and products.
They installed a Thule roof box in a few minutes inside the store
Bill Davis was great to work with and did what he said he would do when he said he would do it.
I would recommend checking them out if you are considering a bike purchase.
The staff is knowledgeable, very helpful and friendly. The merchandise is quality, attractive and priced for a good value.