Customer Testimonials
Knowledgeable and professional
If you need a quick and efficient wax for your skis or any other repairs, go to Idaho Mountain Touring in Meridian. The technicians are the best.
Thanks for the help trying on skate ski boots, I tried them out today and the fit perfectly!
The customer service and communication I received was amazing!
Fast shipping, good email communication on order status.
I especially liked that the repair person was able to fix my tire while I waited. I've had my bike repaired / tuned up at IMT before and have always been pleased. Very happy with the repair and the speed and cost.
Friendly staff. Clean store. Great location. Thank you!!!!!
Wide variety of products
Friendly and knowledgeable service
Amazing selection and quality. Unique variety of apparel brands and styles.
Great products, great service. IMT is a Boise icon.
Quick shipping & affordable prices!
Just purchased a Trek Checkpoint SL 5. At first I just wanted to put my hands on one so I called ahead to see if one would be available. They had both the bike I was looking for and another in a different size waiting for me. Extremely knowledgeable and patient with me - it had been long time since I purchased a bike and needed to be brought gently up to speed on the new technology. All my questions were answered and I was very comfortable making the purchase. I have 3 other Trek bicycles, all purchased in California and I must say the treatment I received at Idaho Mountain Touring beat my California experience hands down. I just moved here from Wisconsin (lived 50 miles from Trek Waterloo) but this experience has made me feel welcome here in Idaho. I look forward to hitting the roads/trails with this Checkpoint and becoming a member of the Idaho riding community.
Had what I needed and shipped super fast! What more can you ask for?
The products are high quality but at affordable prices. However, it is the service that really separates IMT from others. The staff is friendly & highly knowledgeable about their products. Most importantly, their number one objective is to put you in the gear that is right for you instead of just trying to make the sale.
Great products from reliable manufacturers but the salesman who helped me was knowledgeable, friendly and fun to work with!
The quality of gear that Idaho Mountain Touring sells is amazing. The service was fantastic and easy to check out. I love this Idaho run store!
Products and service are excellent!! It's a joy to visit the store.
The item was shipped quickly and arrived as described.
Matt and Todd helped me get my boots fitted perfectly. Very knowledgeable team and really easy to work with!
Great service… as always ;)
Great selection of brands…..Stio, Patagonia, Bjorn Dahlie…..and one stop for lots of ports. Plus Bill is an icon ready to go the extra mile to help when I can’t figure out issues with my racks.
It is a very customer service friendly environment and good prices.
Great coordination by Meaghan!
I like that you could ship my bike parts to Twin Falls. Also, I had questions about my items and Ryan tracked down the answers for me. He was very helpful
Very knowledgeable and friendly customer service. They also have all the backcountry gear you could ever hope for. I personally love being able to stop in and look at my options.
Knowledgeable, helpful and overall good service with fair prices.
I had customer service order a tent for me and when there was a problem with the order she was swift to fix the problem and expedite my product.I worked in the outdoor retail industry for years and they help you get outside no matter what. Excellent customer service!
Staff is always helpful and knowledgeable. IMT is always my go to for biking needs.
You were recommended by one of my friends who said your staff would be well informed and helpful. We were shopping for our first set of snowshoes. We had shopped at a competitor whose staff just pointed to where they were located with no follow up.
Your staff pointed the way and one of your salesmen who was quite knowledgeable about snow shoes explained the pros and cons and helped us find a pair in our price range. We will come back again when we need outdoor gear. Love the store and the variety of equipment you have. The staff was both helpful and knew about the products. Great job!
Danny was super friendly when I dropped off my skis for waxing. Quick turnaround for ski return. Locals who know area.