Customer Testimonials
I got exactly what I wanted and it arrived fast and in perfect condition.
You had what I needed. Small business is a plus
Jerod made us a great deal on this Farley 9.6 and I absolutely LOVE it! We've talked with their service department on my old bike and they were very helpful and responsive. I'm confident that we will have a good relationship in the future.
I was having difficulties completing an online order. IMT staff went out of their way to assist (in spite of significant obstacles) to facilitate the purchase--which was on sale. Shipping was fast and staff were overly helpful and personable. Will definitely order from them again!
Outstanding service. Quality equipment.
Knowledgeable, very patient and friendly, all the right mix for success.
I love that you carry in your store items that I would have to otherwise buy online, like WM sleeping bags, excellent clothing and lots of others gear. Your customer service is also excellent.
I thought that Brian was great. He spent a lot of time patiently sharing his expertise and opinions and answering my litany of questions. I really appreciate his help and his generosity of information.
A local store with local knowledge
An item I ordered was not available due to an inventory error and I appreciated the apology and 15%off coupon. I used it toward a similar Swix hat.
Great folks and very helpful
Matt was awesome helping us find a great pair of shoes for my wife and helping us find the perfect bike birthday present for my 6yr old.
Quality of good’s & excellent customer service
Great service!
Great service
Had great product selection and fast delivery.
Got what I ordered!
Great selection of products and great staff.
Great service, and love all the products. Top quality!
Good service.
Great service and I liked how much variety was in the store.
Fast bike repair from Philip and friendly!!!
Great store. Never leave empty handed.
Awesome customer service! Quality products!
Great selection. Helpful staff.
Quality products as advertised and shipping was on time as expected.
Staff are professional, knowledgeable and attentive to my needs. Virtually everyone has experience using the products recommended.
Great help on the phone from your web team when buying gift certs online!
You had the gift I was looking for and at the best price around. Delivery was quick and on time.
I came in to try on a pair of