Customer Testimonials
When we purchased our bikes it was a great experience. When we brought the bikes for their check up as suggested at time of purchase we were greeted very respectfully and they serviced the bikes and called when they were ready. It has been a great experience with the sales and service departments. Love our bikes!!!
Visiting Holland's was the second happiest day of my life... Jacob took care of me ... tnx
Rockin Greg
Professional
They were incredibly busy. I mean, Coronado on a sunny Saturday in July is busy. They managed to greet me right away. It was quite a while before anyone approached me for help but I get it. Once someone offered to help, they locked in, and suddenly my wife and I were the only people in the room. I was torn between a large beach cruiser and a tall beach cruiser. She allowed me to test drive both versions in the alley behind the shop. I was torn because I'm 5' 10" and I've been told the tall is for people over 6' 1". She applied no pressure and when another employee brushed by and said " I'm not 6'1'' but I like the tall." She agreed. It felt like they really cared about the dilemma I was going through. I love my bike and I'll be back for the shark bike horn soon. I mean what's a beach cruiser without a shark horn?
Service is topnotch
Kaylen was incredibly helpful and knowledgeable! We will be back for more bikes!!
Tyler's a good dude. he helped me out with my rock shox forks.
Sometimes I have to scrunch up my eyes to make sure Hollands service department is actually real and not a dream! It’s actually a dream come true. Tyler and crew do a remarkable job at providing comprehensive maintenance—for serious competitive needs, to everyday use for all. Great communications and attention to detail. Hollands and service department’s strong relationships with manufacturers comes in handy when stuff breaks and/or needs warranty replacement. In frustrating times when manufacturers won’t warranty replace, Tyler and crew bend over backwards to solve the issue themselves. Can’t recommend highly enough.
Nelson especially was so helpful and knowledgeable and his crew were very helpful and pleasant. We live out of state and ordered two new Vados on the phone. They were ready when promised and the pickup process and addition of accessories was flawless.
All in all a very pleasant retail experience and the bikes are great.
Great service!
The staff is outstanding and don’t pressure you to purchase anything but they still give you all the knowledge you need to know about cycling. I talked to one of of the salesmen and even though I didn’t purchase a bike from them because I went used, I had them do a comprehensive tune up on the bike I bought. The bike looks awesome now with all the new parts.
I had an unusual request: repair a broken brake cable on a wheelchair. It looked like a simple task, but it was a puzzle I was unable to solve on my own. The good folks in the repair shop fixed it straight away and we were off and rolling. Thanks and well done.
Great quality
Jacob was extremely helpful with my buying a Specialized electric bike. He listened to my requirements and found a bike that suits me very well. He explained very clearly how the bike works and spent much time adjusting it to fit me well. Plus he was nice and friendly.
Trek bikes are all around great bikes. I have owned a few. -good bike brand to carry
Your welcoming crew at the bike shop was great- test riding a bike was no problem for them and I even came back and bought the bike I test rode and just love it. Thanks for all
Great experience dealing with Holland Bicycles. Highly recommended.
Customer service is stellar!
Great communication, honest and fast. I have closer bike shops but I prefer to come here because of the people that work there. I have to take a bus from downtown, it’s worth it.
Hollands is great
Joe and the other personnel are very knowledgeable about their products, without being too pushy.
The quick answer is that I like (love) everything about your sales and service! I have a medical condition which may keep me off the roads and Nelson and Jacob worked with my wife and me to get a bike that would work with the Wahoo trainer I was given. They found the appropriate bike, SET it up in the store and then Enrique delivered it, moved it in and set it up. This was over and above and I can't express how much I appreciate the help and the follow-up to get me up to speed!
Fantastic customer service. Great attitude.
Great suggestions on which bicycles to purchase (we got two). Staff friendly and helpful.
Service was great and everybody was very accommodating. Jacob did a nice job of explaining the new bike to me and was very professional.
You do great work! Thanks for being reliable and trustworthy. I have never been disappointed with Holland Bicycles.
I love the products and the service is awesome! Your staff is always so nice and helpful I walk in and if they are not busy they always go above and beyond with friendly service with a smile!
We love the friendly, helpful staff and how knowledgeable and quick they are when it comes to bicycle needs. Over the many years, we’ve purchased all the family bikes from Hollands. Thank you Hollands!
Service is above and beyond, even after the sale.
You had what I wanted and Jacob was a great and friendly person who helped me get what we needed
Staff is always great, love the bikes and services you have available.